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Druva Documentation

Upgrading to version 5.3



This topic explains the procedure for upgrade to version 5.3  of inSync Enterprise.

Before you begin

  • If you are upgrading from inSync Server 4.x, make sure that all users are assigned unique e-mail addresses. inSync Server (version 5.0 and later) uses e-mail addresses as unique identifiers. 
Note: If you are using a version of inSync Server earlier than 4.5, contact Druva Support for assistance with the upgrade.
  • Make sure your hardware and software satisfy the prerequisites for installing inSync Enterprise.
Note: You can upgrade to the Enterprise Edition from the Professional Edition. However, you cannot upgrade from an earlier version of Enterprise edition to a later version of Professional edition.

Upgrade procedure

You can directly upgrade from version 4.5 or later to version 5.3. The upgrade procedure is identical to installation.

Operating System Upgrade Instructions
Windows Download the installation packages and run them on the computer where the existing inSync Server is  installed. For more information, see Installing inSync server
Linux Uninstall the older version of inSync Server and then install the current version following instructions in Installing inSync server

Post upgrade configurations

You must modify your inSync server settings to ensure that your inSync setup supports the new features introduced in the 5.x version family. 

Modifying the quota assigned to users

The versions earlier than 5.2 defined quota as the space within the storage that was allocated to a user. Following the older definition, with every backup or synchronization operation from a user's device, incremental data was added till the quota permitted. With version 5.2, quota is defined as the size of native data that is backed up or synchronized from user devices. Users exceeding this quota can simply delete backup folders or shared folders, thus ensuring that backups do not halt.

To align with the new definition, the inSync administrator should reduce quota assigned to each user.

Installing an SSL Certificate for Restores

With inSync 5.2, restore requests are initiated from inSync Web. inSync Web interacts with inSync server over a secure HTTP connection. To facilitate this secure interaction, a self-signed certificate is used on inSync server. If a self-signed certificate is not used, inSync users see an untrusted certificate message on their Web browser when they initiate a restore.

To avoid this, install an SSL certificate signed by a third-party Certificate Authority. Alternatively, you can educate your end-users about the untrusted certificate message.

Backing up system and application settings

The System, App Settings feature, introduced in version 5.2, enables inSync server for backing up your system settings.

To enable this feature, you must modify your profiles. For more information, see Creating Profiles.

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