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Druva Documentation

Activating trace and locating devices

Activating device trace for laptops

As an administrator, you can activate device trace on laptops so that they can be located later when required. This feature is controlled through profiles and not at an individual user level.

To activate device trace for laptops

  1. On the menu bar, click Manage > Profiles.
  2. Click the profile that you want to modify.
  3. Under the DLP tab, in the DLP for Laptops area, click Edit. The Edit Profile window appears.

    dlp-trace.png

  4. Select Device trace.
  5. Click Save.

Activating device trace for mobile devices

As an administrator, you can activate device trace on mobile devices so that they can be located later when required. This feature is controlled through profiles and not at an individual user level.

To activate device trace for mobile devices:

  1. On the menu bar, click Manage > Profiles.
  2. Click the profile that you want to modify.
  3. Under the DLP tab, in the DLP for Mobiles area, click Edit. The Edit Profile window appears.

    dlp-tracemobile.png

  4. Select Device trace.
  5. Click Save.

Locating a device

As an administrator, you can locate any device for which device trace has been activated.

To locate a device

  1. On the menu bar, click Manage > Devices.
  2. Select the device that you want to locate.
  3. Under the DLP tab, click the world map. 

The location of the device is indicated on the world map. You can expand the map to view the exact location of the device.

Note: inSync uses WiFi access points near a device and GPS satellites to locate a device. The device trace is accurate up to 10-20 meters of the device. If neither GPS or WiFi can be used to trace a device, inSync uses the devices IP address to determine its location.  
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