The inSync mobile app maintains a cache of files that you open. When you open a file, the file is downloaded to the cache of your mobile device. When the cache limit exceeds the defined limit, inSync removes the oldest items to create space for the new items. For more information on how to update the cache limit for the inSync mobile app, see Update the cache limit for the inSync mobile app.
To clear your cache
- On the inSync mobile app sidebar, tap Settings.
- In the GENERAL area, tap App Settings.
- Tap Clear Cache. A confirmation message appears
- Tap Yes.