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Druva Documentation

inSync user log files


inSync allows you to download log files pertaining to a user's inSync activities. These log files can help you analyze the issues that the user is facing.

Download debug logs of inSync users

To download log files for users

  1. On the inSync Master Management Console menu bar, click Users.
  2. Select the users whose log files you want to download.
  3. Click More > Download Debug Logs.

The log files are downloaded on your computer as a .zip file. It contains the log files for all devices and all cloud app accounts of each user that you had selected. 

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