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Druva Documentation

Persona Backup FAQs

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/tick.png Business




What system settings does inSync support?

inSync supports Microsoft Windows XP and later and Mac OSX 10.6 and later. For more information, see Supported system settings.

Does inSync use USMT?

Yes, it does. To perform a back up of system settings, inSync on Windows computers invoke the User State Migration Tool (USMT).

Can I use custom USMT XMLs?

Yes, you can. Contact Druva Support.

Can I restore system settings from the inSync Master Management Console?

No, you cannot. You must instruct users to restore system settings to their laptops. To know how this is done, see Restore system settings.

Where can I look for system restore errors?

You can find errors related to system restores in the inSync log files. inSync also displays an error if your system settings restore does not complete.

Can I track operating system migration across my organization?

inSync does not track operating system migrations across your organization. However, you might be able to find some third-party tools that can perform such a tracking.

Do I see an alert if an OS migration fails?

No. inSync does not generate alerts for migration failures.

What happens to user devices after an OS migration?

After an OS migration completes, you can create import system settings using the Persona Backup feature. For more information, see OS migration using Persona Backup.

Is the OS license also migrated?

inSync does not perform the actual migration; rather it helps you import settings of a system before the migration. You should contact your system administrator to know if the license gets migrated.

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