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Druva Documentation

G Suite Issues

Issue: Cannot download Druva inSync for Google Apps app

Reason

You have not logged on to Google through a Google super administrator account. Alternatively, you have used a non-super administrator account to log on to Google. In such case, inSync displays an error and you will not be able to install the Druva inSync for Google Apps app.

Resolution

To resolve this issue, ensure the following items:

  • You use the Google Super Administrator account for configuring inSync to integrate with Google Apps.
  • You have not logged on through any other Google account while configuring inSync with Google Apps.

 

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