Download Slack data




Overview
As an inSync Cloud administrator, you can download the Slack backed up data using the inSync Management Console.
Here's a flowchart that provides an overview of the hierarchy of Slack data in inSync Management Console.
You can download the entire Slack Org along with their metadata attributes as zipped folders in a <inSync_Slack_Messages<SSDateTime>.zip format. Druva inSync also allows you to do selective downloads for the following data along with their metadata attributes within your Slack Org:
- Entire Slack Org
- Entire workspace within the selected Slack Org
- Entire private or public channels folders within the Slack Org
- Individual channels within the private and public channels folder
- Entire Shared Channels folder within the selected Org
- Entire private or public channel within the Shared Channels folders of the selected Slack Org
- Individual channels within the private and public channels of the selected Shared Channel
- Entire messages folder within the selected Org
- Direct messages(DMs) and multi-person instant messages (also referred to as group Direct Messages) data of a single user or multiple selected Slack users.
- Files attached within the DMs and multi-person instant messages (group DMs) of a single user or multiple selected Slack users.
Procedure
- On the inSync Management Console menu bar, click Data Sources > Slack. The Organizations page that lists all the Slack Orgs protected in inSync is displayed.
- Click the Org ID to download metadata or data within the workspaces, channels, messages.
- Click Download.
- Use the snapshot selector to select the snapshot from which you want to download the data. By default, the latest snapshot will be selected.
- Browse and select the checkbox for the Slack data that you want to download and click Download.
Slack Org data is downloaded in a <inSync_Slack_Messages<SSDateTime>.zip format.
Within the <inSync_Slack_Messages<SSDateTime>.zip, the following files are created based on the selection for download.
Scenario 1: Org or workspace or all channels
Download type | Files created |
---|---|
Select entire Org or workspace or all channels |
Zipped folder created: <inSync_Slack_Messages<SSDateTime>.zip Within the zip folder, the folder view hierarchy structure is similar to the view when you browse the Slack data for download. Files created: <Organization Name>: Contains Workspace (Public and Private channels), Shared Channels (Public and Private Channels), and Messages (Direct Messages and Multi-Person Messages) folders.
|
Scenario 2: Shared Channels folder
Download type | Files created |
---|---|
Select entire Shared Channels folder |
Zipped folder created: <inSync_Slack_Messages<SSDateTime>.zip Files created:
|
Scenario 3: Messages folder
Download type | Files created |
---|---|
Select entire messages folder for all the users within the Org |
Zipped folder created: <inSync_Slack_Messages<SSDateTime>.zip Files created:
|
Scenario 4: Channel data from multiple workspaces
Download type | Filename |
---|---|
Select specific channel data from more than one workspaces within the Org |
Zipped folder created: <inSync_Slack_Messages<SSDateTime>.zip Files created:
|
Scenario 5: Multiple users' selection within the workspace
Download type | Files created |
---|---|
Select one or more users |
Zipped folder created: <inSync_Slack_Messages<SSDateTime>.zip Files created:
|
Scenario 6: Direct Messages
Download type | Filename |
---|---|
Select Direct Message (DM) of a specific user |
Zipped folder created: <inSync_Slack_Messages<SSDateTime>.zip Files created:
|
Things to consider for Slack downloaded data
- If a group Direct Message(DM) within a public channel in an Org is converted to a private channel after its first backup is complete, in the next backup cycle, after the backup completes, the group Direct Message(DM) is displayed under both the channel listing and the user listing folders in the backup snapshots. This is due to a Slack API limitation.
For example - Test A user within a Sample channel in an Org has a group Direct Message conversation with user Y and Z on September 01, 2019. A backup is triggered on September 02, 2019 at 9: 00 am PST. The backup snapshot or restore point is displayed under the Test A user listing folder.
At 9:30 am PST, this group Direct Message (DM) conversation is converted to a private channel through Slack. Now, when you trigger a backup on September 03, 2019, at 8:00 am PST, after the backup completes, the group Direct Message (DM) conversation backup snapshot or restore point is displayed under the Sample channel listing and the Test A user listing folders.
- Due to Slack API limitation, the files URL within the downloaded .json file for details of files shared in a Slack org displays an error.