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Druva Documentation

Download Teams data

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/cross.png Business

Overview

As an inSync Cloud administrator, you can download the Teams backed up data using the inSync Management Console.

You can download the entire Teams as zipped folders in a <inSync-Teamname>.zip format.  Druva inSync also allows you to do selective downloads for specific channels and data residing within these channels (Files, Wiki, and Conversations) along with their metadata attributes. 

Download metadata (Teams Settings)

  1. On the inSync Management Console menu bar, click Data Sources > Microsoft 365. An overview page with a holistic view of all the configured Microsoft 365 app appears.
  2. On the left-hand panel, click TeamsA page that lists all the discovered Teams appears.
  3. Click the Team name to download metadata (Team Settings).
  4. In the right pane, click the Backups tab.  Select Team Settings (Metadata)  checkbox.
  5. Use the snapshot selector to select the snapshot from which you want to download the metadata. By default, the latest snapshot will be selected.
  6. Click Download.  The Teams data is downloaded in a <inSync-Teamname>.zip format. Within the <inSync-Teamname>.zip, the following files are created based on the selection for download.
Download type Filename
Select only Team Settings for download team_settings.json file: Contains details of Team settings and its metadata.

Download Channels

  1. On the inSync Management Console menu bar, click Data Sources > Microsoft 365. An overview page with a holistic view of all the configured Microsoft 365 app appears.
  2. On the left-hand panel, click TeamsA page that lists all the discovered Teams appears.
  3. Click the Team name to download channels data.
  4. In the right pane, click the Backups tab.  Select the checkbox beside the channel name that you want to download.
  5. Use the snapshot selector to select the snapshot from which you want to download the metadata. By default, the latest snapshot will be selected.
  6. Click Download.  The channel data is downloaded in a <inSync-Teamname>.zip format. Within the <inSync-Teamname>.zip, the following files are created based on the selection for download.
Download type Filename

Select an entire channel for download

  • <Channel Name> folder: Contains the files and wiki folders.
  • <Files> folder: Contains the files data. For example, PDF file, .txt file.
  • <Wiki> folder: Contains the wiki pages data.
  • channel_settings.json file: Contains metadata of channels.

Download_entire channel.png 

Download Files' data within Teams' channel

  1. On the inSync Management Console menu bar, click Data Sources > Microsoft 365. An overview page with a holistic view of all the configured Microsoft 365 app appears.
  2. On the left-hand panel, click TeamsA page that lists all the discovered Teams appears.
  3. Click Teams' name from which you want to download the files' data.
  4. In the right pane, click the Backups tab. A list that displays the Teams Settings (Metadata) and its channels appear.
  5. Click the channel name. Expand the channel to view a list of backed up files available for download. Browse and select a specific file(s) that you want to download.
  6. Use the snapshot selector to select the snapshot from which you want to download the data. By default, the latest snapshot will be selected.

Files_snapshot_downloadpage.png

  1. Click Download. The files' data is downloaded in a <inSync-Teamname>.zip format. Within the <inSync-Teamname>.zip, the following files are created based on the selection for download.
Download type Filename
Select an entire files' folder or specific files inside a channel
  • <Channel Name> folder: Contains the files folder.
  • <Files> folder: Contains the files data. For example, PDF file, .txt file.
  • channel_settings.json file: Contains metadata of files within the channels.

Files_download.png

Download Wiki data within Teams' channel

  1. On the inSync Management Console menu bar, click Data Sources > Microsoft 365. An overview page with a holistic view of all the configured Microsoft 365 app appears.
  2. On the left-hand panel, click TeamsA page that lists all the discovered Teams appears.
  3. Click Teams' name from which you want to download the wiki data. 
  4. In the right pane, click the Backups tab. A list that displays the Teams Settings (Metadata) and its channels appear.
  5. Click the channel name. Expand the channel to view a list of backed up wiki data available for download. Browse and select a specific wiki page(s) and parameters that you want to download.
  6. Use the snapshot selector to select the snapshot from which you want to download the data. By default, the latest snapshot is selected.

Wiki_snapshot_selector_rebranding.png

  1. Click Download. The wiki data is downloaded in a <inSync-Teamname>.zip format. Within the <inSync-Teamname>.zip, the following files are created based on the selection for download. 
Download type Filename
Select an entire wiki folder or specific wiki file(s) inside a channel
  • <Channel Name> folder: Contains the  wiki folders.
  • <Wiki> folder: Contains the wiki pages data.
  • channel_settings.json file: Contains metadata of wiki within the channels.

wiki_download.png

Download Conversations' data within Teams channel

inSync provides administrators an option to preview and download the Conversations in HTML (Default) and JSON format. It helps you to retrieve and view any business relevant conversation in scenarios such as accidental data loss or internal governance or audits.

You can download an entire Conversations' folder or a specific conversation thread as per your business requirement.

  • You can download Conversations only from Standard Channels.
  • The HTML file (Druva generated) is also not a complete set of Conversations due to Microsoft API limitations.

The HTML file includes and displays only the following file types in a downloaded conversation: 

  • Plain text

  • Text with an attachment

  • Meeting Attachment

  • Reference File

  • Reference File Preview

  • Hero Card

  • Thumbnail Card

  • Connector Card

Procedure

  1. On the inSync Management Console menu bar, click Data Sources > Microsoft 365. An overview page with a holistic view of all the configured Microsoft 365 app appears.
  2. On the left-hand panel, click TeamsA page that lists all the discovered Teams appears.
  3. Click Team name from which you want to download the conversations' data. 
  4. In the right pane, click the Backups tab. A list that displays the Teams Settings (Metadata) and its channels appear.
  5. Use the snapshot selector to select the snapshot from which you want to download the data. By default, the latest snapshot is selected.

Backups tab_new conv icon.png

  1. Click the channel name. Expand the channel to view a list of backed up conversations data available for download.
  • Entire Conversations folder or an entire conversation thread 
    • Conversations folder:  Select the checkbox beside Conversations to download the entire folder.
    • Entire conversation thread: Expand and browse the conversation folder to select a specific conversation thread(s) that you want to download.  A list of conversations such as emails and messages appears. Select the entire conversation thread that you want to download.
  • Preview and download specific message within conversations
    • Specific message thread: Click the required conversation thread.  A Conversation Preview window appears.

Specific message click_convpreview.png

      For more information about the view of conversations backed up data, see the Backups tab.

  1. Click Download, select the desired format, and click Download. By default, HTML is the selected format.

Download_format_dialog.png

The Conversations' data is downloaded in a <inSync-Teamname>.zip format. The downloaded zip contains a <Channel name> folder which further contains <Conversations> folder and <channel_settings> JSON file. The Conversations folder contains the HTML file.

Overlap_donwload_zip_Oct29.png

For example, for ABC  Team name with a Marketing Channel name, the Conversations data will be downloaded as <inSync-ABC>.zip. The downloaded<inSync-ABC>.zip  contains the following:

Marketing  channel folder > Conversations  folder and channel_settings  JSON file

The following table provides details on the contents of the downloaded Conversations' zip file based on the selection for download - HTML or JSON.

  • HTML format (Default)

 The HTML file (Druva generated) is also not a complete set of Conversations due to Microsoft API limitations.

Download type Filename
Select an entire conversation folder or entire conversation thread inside a channel.
  • <Channel Name> folder: Contains the following:
    • <Conversations> folder:  Contains a single HTML file <inSyncPost_ID.html> with all the selected conversation threads. For example, <inSyncPost_1602766598_1.html>
  • channel_settings.json file: Contains metadata of conversations within the channels.
Click on a specific conversation thread inside a channel.
  • <Channel Name> folder: Contains the following:
    • <Conversations> folder:  Contains a single HTML file <inSyncPost_ID.html file> with its replies. For example, <inSyncPost_1602766598_1.html>
    • channel_settings.json file: Contains metadata of conversations within the channels.
  • JSON format
Download type Filename
Select an entire conversation folder or entire conversation thread inside a channel.
  • <Channel Name> folder: Contains the  following:
    • <Conversations> folder:  Contains one <abc.json file> per conversation thread with its replies.
    • channel_settings.json file: Contains metadata of conversations within the channels. 

Click on a specific conversation thread inside a channel.

  • <Channel Name> folder: Contains the  following:
    • <Conversations> folder:  Contains individual  .json files each reply.

Specific_reply.png

  • channel_settings.json file: Contains metadata of conversations within the channels.

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