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Druva Documentation

Download Teams data

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/cross.png Business

Overview

As an inSync Cloud administrator, you can download the Teams backed up data using the inSync Management Console.

You can download the entire Teams as zipped folders in a <inSync-Teamname>.zip format.  Druva inSync also allows you to do selective downloads for specific channels and data residing within these channels (Files, Wiki, and Conversations) along with their metadata attributes. 

Procedure to download metadata (Teams Settings)

  1. On the inSync Management Console menu bar, click Data Sources > Cloud Apps. The Manage Cloud Apps page appears.
  2. Click Microsoft 365. An overview page that provides a holistic view of all the configured Microsoft 365 app appears.
  3. On the left-hand panel, click TeamsA page that lists all the discovered Teams appears.
  4. Click the Team name to download metadata (Team Settings).
  5. In the right pane, click the Backups tab.  Select Team Settings (Metadata)  checkbox.
  6. Use the snapshot selector to select the snapshot from which you want to download the metadata. By default, the latest snapshot will be selected.
  7. Click Download.  The Teams data is downloaded in a <inSync-Teamname>.zip format. Within the <inSync-Teamname>.zip, the following files are created based on the selection for download.
Download type Filename
Select only Team Settings for download team_settings.json file: Contains details of Team settings and its metadata.

Procedure to download Channels

  1. On the inSync Management Console menu bar, click Data Sources > Cloud Apps. The Manage Cloud Apps page appears.
  2. Click Microsoft 365. An overview page that provides a holistic view of all the configured Microsoft 365 app appears.
  3. On the left-hand panel, click TeamsA page that lists all the discovered Teams appears.
  4. Click the Team name to download channels data.
  5. In the right pane, click the Backups tab.  Select the checkbox beside the channel name that you want to download.
  6. Use the snapshot selector to select the snapshot from which you want to download the metadata. By default, the latest snapshot will be selected.
  7. Click Download.  The channel data is downloaded in a <inSync-Teamname>.zip format. Within the <inSync-Teamname>.zip, the following files are created based on the selection for download.
Download type Filename

Select an entire channel for download

  • <Channel Name> folder: Contains the files and wiki folders.
  • <Files> folder: Contains the files data. For example, PDF file, .txt file.
  • <Wiki> folder: Contains the wiki pages data.
  • channel_settings.json file: Contains metadata of channels.

Download_entire channel.png 

Procedure to download Files' data within Teams' channel

  1. On the inSync Management Console menu bar, click Data Sources > Cloud Apps. The Manage Cloud Apps page appears.
  2. Click Microsoft 365. An overview page that provides a holistic view of all the configured Microsoft 365 app appears.
  3. On the left-hand panel, click TeamsA page that lists all the discovered Teams appears.
  4. Click Teams' name from which you want to download the files' data.
  5. In the right pane, click the Backups tab. A list that displays the Teams Settings (Metadata) and its channels appear.
  6. Click the channel name. Expand the channel to view a list of backed up files available for download. Browse and select a specific file(s) that you want to download.
  7. Use the snapshot selector to select the snapshot from which you want to download the data. By default, the latest snapshot will be selected.

Files_snapshot_downloadpage.png

  1. Click Download. The files' data is downloaded in a <inSync-Teamname>.zip format. Within the <inSync-Teamname>.zip, the following files are created based on the selection for download.
Download type Filename
Select an entire files' folder or specific files inside a channel
  • <Channel Name> folder: Contains the files folder.
  • <Files> folder: Contains the files data. For example, PDF file, .txt file.
  • channel_settings.json file: Contains metadata of files within the channels.

Files_download.png

Procedure to download Wiki data within Teams' channel

  1. On the inSync Management Console menu bar, click Data Sources > Cloud Apps. The Manage Cloud Apps page appears.
  2. Click Microsoft 365. An overview page that provides a holistic view of all the configured Microsoft 365 app appears.
  3. On the left-hand panel, click TeamsA page that lists all the discovered Teams appears.
  4. Click Teams' name from which you want to download the wiki data. 
  5. In the right pane, click the Backups tab. A list that displays the Teams Settings (Metadata) and its channels appear.
  6. Click the channel name. Expand the channel to view a list of backed up wiki data available for download. Browse and select a specific wiki page(s) and parameters that you want to download.
  7. Use the snapshot selector to select the snapshot from which you want to download the data. By default, the latest snapshot is selected.

Wiki_snapshot_selector_rebranding.png

  1. Click Download. The wiki data is downloaded in a <inSync-Teamname>.zip format. Within the <inSync-Teamname>.zip, the following files are created based on the selection for download. 
Download type Filename
Select an entire wiki folder or specific wiki file(s) inside a channel
  • <Channel Name> folder: Contains the  wiki folders.
  • <Wiki> folder: Contains the wiki pages data.
  • channel_settings.json file: Contains metadata of wiki within the channels.

wiki_download.png

Procedure to download Conversations' data within Teams' channel

  1. On the inSync Management Console  menu bar, click Data Sources > Cloud Apps. The Manage Cloud Apps page appears.
  2. Click Microsoft 365. An overview page that provides a holistic view of all the configured Microsoft 365 app appears.
  3. On the left-hand panel, click TeamsA page that lists all the discovered Teams appears.
  4. Click Teams' name from which you want to download the wiki data. 
  5. In the right pane, click the Backups tab. A list that displays the Teams Settings (Metadata) and its channels appear.
  6. Click the channel name. Expand the channel to view a list of backed up conversations data available for download.
  • Conversations folder:  Select the checkbox beside Conversations to download the entire folder.
  • Entire conversation thread: Expand and browse the conversation folder to select a specific conversation thread(s) that you want to download.  A list of conversations such as emails and messages appears. Select the specific conversation thread that you want to download.
  • Specific replies:  Click the required conversation thread.  A Conversation Preview window appears. Select the specific reply that you want to download.

                    For more information about the view of conversations backed up data, see the Backups tab.

  1. Use the snapshot selector to select the snapshot from which you want to download the data. By default, the latest snapshot is selected.

Conversations_snapshot selector.png

  1. Click Download. The conversations' data is downloaded in a <inSync-Teamname>.zip format. Within the <inSync-Teamname>.zip, the following files are created based on the selection for download. 
Download type Filename
Select an entire conversation folder or entire conversation thread within a conversation thread inside a channel.
  • <Channel Name> folder: Contains the  conversations folder.
  • <Conversations> folder:  Contains one <abc.json file> per conversation thread with its replies.
  • channel_settings.json file: Contains metadata of conversations within the channels.

Conversation_entire_zip_download.png 

Select a specific reply or replies within a conversation thread inside a channel

Conversation_preview_border.png

  • <Channel Name> folder: Contains the  conversations folder.
  • <Conversations> folder:  Contains individual  .json files each reply.

Specific_reply.png

  • channel_settings.json file: Contains metadata of conversations within the channels.

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