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Druva Documentation

Introduction to Druva inSync for Teams

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/cross.png Business


Has your organization migrated from Microsoft Skype for Business to Microsoft Teams as the primary collaboration tool?

Are you an admin responsible for managing Microsoft Teams within your organization?

Is your organization concerned about protecting the Teams data and helping its users or teams to restore or recover their data in case of loss due to an error, malicious activities, or accidental deletion?

If your answer is Yes for most of the above questions, then, Druva inSync for Teams is “THE” solution for you. From Teams to Channels-and everything in between – inSync has got you covered.

Before we delve deeper into the inSync data protection solution for Teams, you need to gather some information about the following:

Data backed up by inSync for Teams

Let's take a look at the Teams data that can be backed up using inSync:

  1. Teams

    • Team Unique ID

    • Name of the Team

    • Creation date time and stamp 

    • Permissions assigned to all Team members

    • Permissions assigned to all guests

    • Count of Team Members

    • Count of  external guests

    • Count of Team Channels

    • All Teams Settings

  2. Teams Site Collection

    • Site Collection details

    • Data and metadata parameters for a site collection

  3. Teams content

 Now, let’s take a look at the data that inSync backs up in the Team Standard channels and Team Private channels:

Data in Team Standard channels:

  • Files

  • OneNote Files - One Note files are backed up as a folder (with the name of the OneNote file) under Files.

  • Wiki data which includes pages and parameters within the wiki

  • Conversations in channel
    Channel Email address(Alias) - All the mails sent and received in a channel with all attachments and properties (including user details) provided by the Microsoft APIs.
    All messages sent and received with their attachments with other properties (including user details) provided by Microsoft APIs.

  • All tabs created and associated with a Team channel

 Data in Team Private channels:

  • Conversations in channel
    Channel Email address(Alias)-All the mails sent and received in a channel with all attachments and properties (including user details) provided by the Microsoft APIs.
    All messages sent and received with their attachments with other properties (including user details) provided by Microsoft APIs.

Note: Due to Microsoft API limitation, there is no mapping for Private Channels within Teams and the SharePoint site.  Consequently, FIles and Wiki data within the Private Channels cannot be backed up and restored in Teams. You can restore Files and Wiki data within the Private Channels from the corresponding associated SharePoint site.

Supported Microsoft 365 Editions

Druva inSync supports the following  Microsoft 365 editions:

  • Enterprise

    • E1

    • E3

  • Education

    • E5

Required roles and permissions for access to Teams Edit section

inSync requires the following permissions to access and protect Teams data:

  • Read and write all groups

Druva inSync administrator with one of the following roles can configure Druva inSync to protect Microsoft 365 data:

  • Druva Cloud administrator

  • inSync Cloud administrator

  • Any inSync administrator with role and privileges to manage Cloud Apps

Use cases 

As a Druva inSync Cloud administrator,

  • You can protect your Teams data using a single pane of glass.

  • You can discover all Teams, channels within the Teams and data within the Teams’ channels and protect them.

Supported inSync tasks for Teams

The following table displays the various tasks that you can perform for Teams using inSync:

Backup  Restore  Download  *Federated Search Legal Hold **Scan the data for compliance risks

Note: Due to a Microsoft API limitation, the restore of Conversations data is not supported.


Let’s assume, you are an admin of ABC organization and want to protect Teams A data (Files, Wiki, and Conversations) for the users within your organization.

Wondering what and how to do it? 

It's just a few steps post which you can just relax. inSync will keep protecting your data.




Step 1: Set-up inSync to protect Teams


Configure inSync to protect Teams

Step 2: Set-up a backup frequency to create backup snapshots or restore points with Teams metadata and data within its channel.


Backup Teams data

That’s it! Now, inSync takes care of protecting your Teams' data.

Assume that you have inadvertently deleted some important data from Teams A that you have already backed up using inSync. You now have an option to restore or download the deleted data from the backed up snapshots available within inSync. Isn’t it cool? 

You can read more about how to restore or download your data at:

The next question that may come to your mind is: How do I monitor backup, restore and download activities/tasks that I have performed using inSync. We have a solution to this too! For more details, see Monitor Teams

In this article, we touched upon the essence of this feature and sought to give you a glance into how it works. Read on to get more insight and information about protecting your Teams' data.

View video to get started with Teams



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