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Druva Documentation

Introduction to Druva inSync for Public folder

The availability of this feature may be limited based on the license type, region, and other criteria. To access this feature, contact your Druva Account Manager or Druva Support.


Is your organization migrating the on-premise Public folder to Cloud along with Microsoft 365 migration?

Is Public folder the primary tool for collaboration within your organization used to share or archive content across a group?   

Are you an admin responsible for managing Microsoft Public folders within your organization?

Is your organization concerned about protecting the Public folder data and helping its users to restore or recover their data in case of loss due to an error, malicious activities, or accidental deletion?

If your answer is Yes for most of the above questions, then, Druva inSync for Public folder is “THE” solution for you. From Public folder metadata to Mails and Post items, Contacts, Calendars, Journal items, and much more – inSync has got you covered.

Before we delve deeper into the inSync data protection solution for Public folder data, you need to gather some information about the following:

Data types of Public folders protected by Druva inSync

Let's take a look at the Public folders data that can be protected using inSync:

  • Metadata

    • Public folder setting

      1. Enable

      2. Disable

    • Folder Permission

      1. User

      2. Group

    • General

      1. Name

      2. Path

      3. Total items

      4. Size

      5. Public folder mailbox

      6. Modified 

    • Statistics

      1. Associated items

      2. Deleted items

      3. Total size of associated items (MB)

      4. Total size of deleted items (MB)

      5. Owner count

      6. Contact count

  • Mail and Post items

    • Mail

      1. Content

      2. Sender

      3. Recipient (Including CC)

      4. Attachment

      5. Sent time

      6. Category

      7. Read/Unread

      8. Importance

      9. Inserted pictures or tables

      10. Signature

      11. Forward

      12. Reply

  • Contact items

    • Contact

      1. Name (Full Name; First Name; Middle Name; Last Name)

      2. E-mail (Display as)

      3. Phone

      4. IM

      5. Work

      6. Address

      7. Notes

      8. Other

      9. Picture

      10. Private

      11. Category

  • Note items

    • Note

      1. Content

      2. Category

  • Task items

    • Task request

      1. Content

      2. Attachment

      3. Inserted pictures or tables

      4. From

      5. Assign to

      6. Details

      7. Recurrence

      8. Category

      9. Follow up

      10. Importance

      11. Private

      12. Status

      13. Complete

      14. Start date

      15. Due date

      16. Remember

  • Journal items

    • Journal Entry

      1. Type

      2. Subject

      3. Start time

      4. Duration

      5. Contact

      6. Category

      7. Content

  • Calendar items

    • Appointment

      1. Event

      2. Location

      3. Attendees

      4. Start time

      5. End time

      6. Duration

      7. Reminder

      8. Show as

      9. Repeat

      10. Mark as Complete

      11. Meeting

      12. Attachment

      13. Inserted Pictures

      14. Category

      15. Font, art word, special character, and display languages

    • Meeting

      1. Event

      2. Location

      3. Attendees

      4. Start time

      5. End time

      6. Duration

      7. Reminder

      8. Show as

      9. Repeat

      10. Mark as

      11. Online meeting

      12. Attachment

      13. Inserted pictures

      14. Category

      15. Font, art word, special character, and display languages

Supported Office 365 Editions

Druva inSync supports the following Microsoft Office 365 editions:

  • Enterprise

    • E1

    • E3

  • Education

    • E5

Required roles and permissions for access to Public folders Edit section

inSync requires the following permissions to access and protect Public folders data:

  • Reviewer

  • Owner

To get more information on how to provide reviewer and owner permissions to all Public folders, see Microsoft documentation.

Druva inSync administrator with one of the following roles can configure Druva inSync to protect Office 365 data:

  • Druva Cloud administrator

  • inSync Cloud administrator

  • Any inSync administrator with role and privileges to manage Cloud Apps

Use cases 

As a Druva inSync Cloud administrator,

  • You can protect your Public folders' data using a single pane of glass.

  • You can discover all Public folders, Mails and Posts, Contact, Calendar within the Public folders and protect them.

Supported inSync tasks for Public folders

The following table displays the various tasks that you can perform for Public folders using inSync:


Backup of data

Download of data by  inSync Cloud admin


Let’s assume, you are an admin of ABC organization and want to protect the Public folder ABC data (Mails and Posts, Contacts, Calendars, and so on) for the users within your organization.

Wondering what and how to do it? 

It's just a few steps post which you can just relax. inSync will keep protecting your data.




Step 1: Set-up inSync to protect Public folders


Configure inSync to protect Public folders

Step 2: Set-up a backup frequency to create backup snapshots or restore points with Public folders metadata and its data


Backup Public folders data

That’s it! Now, inSync takes care of protecting your Public folders' data.

Assume that you have inadvertently deleted some important data from Public folder A that you have already backed up using inSync. You now have an option to download the deleted data from the backed up snapshots available within inSync. Isn’t it cool? 

You can read more about how to download your data at:

The next question that may come to your mind is: How do I monitor backup and download activities/tasks that I have performed using inSync. We have a solution to this too! For more details, see Monitor Public folders

In this article, we touched upon the essence of this feature and sought to give you a glance into how it works. Read on to get more insight and information about protecting your Public folders' data.

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