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Druva Documentation

Reconfigure Microsoft 365

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/cross.png Business
This topic provides information about reconfiguring Druva inSync for Microsoft 365 data.

Overview

Reconfiguration of the Microsoft 365 app is required in the following scenarios:

  • Discover a new Cloud App that is added to Druva inSync.
  • For any permissions related updates required by Druva inSync app in Microsoft Azure.
  • Any permission related changes that are made to the global administrator account used to configure an Microsoft 365 app in Druva inSync.
    Example: If any changes are made to the conditional access permissions of the global administrator account used to configure any Microsoft 365 app, you must reconfigure Microsoft 365 account in inSync.

Note: When you reconfigure Microsoft 365, Druva inSync stops all the ongoing cloud app backups.

Reconfigure Microsoft 365 app

inSync Cloud

Procedure

To reconfigure Druva inSync with Microsoft 365,

  1. On the inSync Management Console menu bar, click Data Sources > Cloud Apps.
  2. On the Manage Cloud Apps page, select the Microsoft 365 app from the Cloud Apps list.
  3. On the Overview page, click Re-Configure.
    new-reconfig_rebranding.jpg
     
  4. On the confirmation message that appears, click Continue to proceed with the reconfiguration.
  5. On the Microsoft 365 login page, enter the tenant administrator's user name and password, and then click Sign in.
  6. Click Accept to grant Druva inSync app the required permissions to access Microsoft 365 data (example below).
MicrosoftPermissions1.png
MicrosoftPermissions2.png

       

Druva inSync gets connected to Microsoft 365 data of all users in your organization. 

inSync GovCloud

Procedure

  1. On the inSync Management Console menu bar, click Data Sources > Cloud Apps.
  2. On the Manage Cloud Apps page, select the Office 365 app from the Cloud Apps list and click Configure.
    Manage Cloud Apps Govcloud.png
  3. On the confirmation message that appears, click Continue to proceed with the reconfiguration.
  4. On the Office 365 login page, enter the tenant administrator's user name and password, and then click Sign in.
  5. Click Accept to grant Druva inSync app the required permissions to access Office 365 data.
MicrosoftPermissions1.png MicrosoftPermissions2.png

Druva inSync gets connected to Office 365 data of all users in your organization. 

After the cloud apps are configured, you can view the cloud apps configuration details at the Manage Cloud App Accounts page. For more information, see Manage Cloud App Accounts page.

Verify Configuration

After you configure and complete the configuration of Druva inSync with Microsoft 365 app, you can use the Verify Configuration option to check if Druva inSync can access your tenant. When you use the Verify Configuration option, enter the email address of a user within your organization whose data you want to back up.

Note: Druva inSync recommends that you you enter an organization user email address to check if the configuration works instead of an administrator user. 

Procedure

Use the following procedure to verify the configuration.

  1. On the inSync Management Console menu bar, click Data Sources > Cloud Apps.

2. On the Manage Cloud Apps page, select Microsoft 365, and click Verify Configuration.

3. In the Verify Configuration dialog that appears, select a user. 

Note: Provide an email address in the Select a user field. User Principal Name (UPN) is not supported at the moment.

4. When you select a user, Druva  inSync performs the following checks as a part of verification: 

  • App authentication: This step checks if Druva inSync can generate refresh tokens and access tokens for the application. This step detects changes related to Microsoft 365  permissions.
  • User and user’s endpoints existence: This step checks if the user exists at the Microsoft 365 end.

5. If any of the authentication steps fail, you are prompted with an error message. Click the error message to view the error details.


(Click to enlarge)

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