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Druva Documentation

Download activity logs of Druva inSync for Salesforce

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/cross.png Business

Overview

inSync backup and restore activities are displayed on the Dashboard and Activity Stream tabs of Druva inSync for Salesforce app.

You can download activity logs from:

Activity Stream tab provides an extended view of activities performed from the app over time. The information displayed includes the type, time, and status of the activities in progress or completed with a download link of each activity log.

Activity Stream tab provides a view of both live and historical activities performed within the following time ranges:

  • Last 24 Hours
  • Last 7 Days (default)
  • Last 1 Month
  • Last 3 Months

 

Note: Druva inSync for Salesforce does not generate logs of data download and change in system settings. Hence, even when you can see their entries on the tab, you cannot download logs for both these activities from the Activity Stream tab. 

View and download activity logs from the Dashboard tab

  1. Launch the Druva inSync for Salesforce app and open the Dashboard tab.
    The last five activity details are displayed on the Recent Activity widget with a provision to download the activity log.
  2. Click the download  icon to download the activity log file to your system. 

View and download activity logs from the Activity Stream tab

From the Activity Stream tab, you can select the time period for which you want to view the activity logs. 

Prerequisite: Ensure that Pop-ups are unblocked in your browser before you download logs.

  1. Launch the Druva inSync for Salesforce app and open the Activity Stream tab. Activities for last 7 days are displayed by default. 
  2. Select the appropriate Time Period to view the activities performed during that time. 
    A list of activities performed by Druva inSync in the selected time period is displayed. You can see the activity type, activity time, status, and the option to download the activity logs.
  3. To download activity logs, click the download  icon for the activity. The relevant log file is saved to your system.
    The download location of activity logs depends on your browser settings.