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Druva Documentation

Download Salesforce object data from the Druva inSync for Salesforce app

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Overview

Druva inSync for Salesforce allows you to download Salesforce object data backed up by inSync. Since backups are stored in snapshots, you can view the object data from specific snapshots and download it using the app. The app creates a .csv file for each record selected for the download. All the .csv files are collected in a folder and the folder is downloaded in a compressed or zipped format. The download location of the zipped folder depends on the location set in your browser setting. If any of the records that you have selected for download has attachments, then the attachments are downloaded in a separate folder labeled with the record name.  

Download Salesforce object data

Prerequisite: Ensure Pop-ups are unblocked in your browser before you download object data.

To download Salesforce object data from Druva inSync for Salesforce:

  1. Launch the Druva inSync for Salesforce app and open the Download tab. 
    By default, the latest snapshot data is displayed on the tab.
  2. Under Select Snapshot , specify the snapshot date and select a snapshot from the snapshot list.
    A list of objects backed up for your account will be displayed.
  3. Select the Salesforce objects for which you want to download data. You can also use the search box to find the objects.
    To download data of all the objects, select the Object Name checkbox.
  4. Click Download. A data file in .csv format is downloaded on your system in a zipped folder. The download location will depend on browser settings on your system.  If you have selected multiple objects for download, all the data files are downloaded in the zipped folder.