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Druva Documentation

How to download Office 365 data?

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/cross.png Business

Overview

As an inSync cloud administrator, you can download the Office 365 backup data. Additionally, inSync users can either download the backup data by using inSync Web.

You can download cloud apps data in either of the following methods:

inSync administrator will be able to see the snapshots of OneDrive and Exchange Online devices in UTC time zone.

For download, you can use Search to easily find files or emails and then download them. 

Download data by using the inSync Management Console

Overview

The cloud administrator can download both OneDrive data and Exchange Online data the inSync Management Console. 

You can download the entire mail box as a zipped folder (containing .emls) or mails from the web by selecting (3 months, 6 months) or customizing the date range. You can download only the zipped top-level folders of contacts and calendar from the Exchange Online data. You cannot drill down through a series of folders, and then download the required file or folder.

Procedure

To download data by using the inSync Management Console,

  1. On the inSync Management Console menu bar, select Manage > Users.
  2. Click the user whose data you want to download.
  3. Click the Cloud Apps tab.
  4. Click Restore > Restore Backup Data.
  5. On the Restore Data window, click the device and then select the snapshot which you want to download. You can also search for the files that you want to download. 

    OneDrive_restore.jpg

  6. Select the files or folders that you want to download, and click Download
  7. Click OK.

Procedure

To download Exchange Online mail data .

To download mails

To download mails using the inSync Management Console

  1. On the inSync Management Console menu bar, click Users.
  2. Click the user name of the user whose data you want to download. Click Restore Backup Data.
  3. On the Restore Data window, under Device select Exchange Online to view its snapshots and backed up data. 
  4. Select Mails and click Download.
  5. On the Download window, provide details on the following:
    Field Action
    Time Period From the drop down list select the date range since when you want to download the emails. Select Custom to specify a particular date range.

To download individual mails

To download individual mails using the inSync Management Console

  1. On the inSync Management Console menu bar, click Users.
  2. Click the user name of the user whose data you want to download. Click Restore Backup Data.
  3. Search for emails that you want to download and click Download

To download Contacts 

To download contacts using the inSync Management Console

  1. On the inSync Management Console menu bar, click Users.
  2. Click the user name of the user whose data you want to restore. Click Restore Backup Data.
  3. On the Restore Data window, under Device select Exchange Online to view its snapshots and backed up data. 
  4. Select Contacts and click Download.
  5. On the Download window, provide details on the following:
  6. Click Ok.

To download Calendar 

To download calendar using the inSync Management Console

  1. On the inSync Management Console menu bar, click Users.
  2. Click the user name of the user whose data you want to restore. Click Restore Backup Data.
  3. On the Restore Data window, under Device select Exchange Online to view its snapshots and backed up data. 
  4. Select Calendar and click Download.
  5. On the Download window, provide details on the following:
  6. Click Ok.

Download data by using inSync Web

Overview

inSync users can download OneDrive data from inSync Web. However, the users cannot download of Exchange Online data by using inSync Web.

Procedure

To download the data that is backed up from Office 365,

  1. Open inSync Web. The inSync Share page appears.
  2. Click My Devices.
  3. In the Devices list on the left pane, click OneDrive.
  4. In the Documents pane on the right side, click the row of the folder that you want to download, and then click More > Download.

The selected file or folder is downloaded. The folder is downloaded as  a ZIP file. The files are downloaded as is.