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Druva Documentation

How to back up Office 365 data?

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How to back up Office 365 data?

To back up Office 365 data, you must specify the Office 365  backup settings in an existing profile or in a new profile. For more information, see Create a profile or Update a profile.

inSync will start backing up the user data from Office 365 per the backup schedule that is defined for a profile with Cloud Apps enabled. To know more about how to configure the backup interval for Cloud Apps, see Define the backup interval for cloud apps.

You can see the backup details for Cloud Apps data at User Details page. For more information, see User Details page.

Note:  At least one Office 365 device must be online for scheduled backup of Office 365 data.

Additionally, inSync cloud administrator can back up the Office 365 data as and when required. For more information, see Start backup of Office 365 data.

Policies applicable to Office 365 data

Following policies, that are defined for a Cloud Apps enabled profile, will be applicable to Office 365 backup data.

  • Backup retention policy for Cloud Apps data

    Backup retention policy defines how long inSync will retain the backed up data in storage. For more information, see Configure the backup retention policy.
    Retention settings are not applicable for Exchange Online data. The default retention period for Exchange Online data is 7 years.

  • User data privacy policy for Cloud Apps data

    The user data privacy policy defines who can access user data across your organization. For a profile, Cloud Apps and devices are governed by the same data privacy policy. For more information, see Configure the user data privacy policy.

  • Global exclusion policy for Cloud Apps data

    Global exclusion lets you exclude specific file types and folders from inSync backups. For more information, see Configure the global exclude list.

You can also see the distribution of the data depending on where the data resides at the Data by Source area at the Governance page. For more information, see the Data Insights page.

Start backup of Office 365 data

Overview

As an inSync Cloud administrator, you can start an unscheduled backup of Office 365 data as and when necessary.

Procedure to backup Office 365

To start backup of Office 365 data,

  1. On the inSync Management Console menu bar, click Availability > Backup. The Backup Overview page appears.
  2. Under the All Data Sources tab, select the Office 365 device whose data you want to back up.
  3. Click Backup Now.

inSync initiates the backup of the Office 365 device. You can view the backup details at the following pages:

Procedure to backup Exchange Online

  1. On the inSync Management Console menu bar, click Data Sources > Cloud Apps. The Manage Cloud Apps page appears.
  2. Select Office 365 > Exchange Online.
  3. Select the user name you want to backup. Click Backup Now
  4. On the confirmation window click Yes to trigger the backup.

To backup Shared Mailbox

Pre-requisites

  • Ensure Office 365 is configured to use inSync Email ID to map users to their Cloud Apps account. To configure Office 365 to use inSync Email ID, see Configure user account access settings.
  • Add Shared Mailbox email address as a new user in inSync. To create a new user, see Add users individually.
  • Ensure that the profile you have associated with Shared Mailbox user is not associated to any AD Mapping defined in inSync. You can create a new profile with backup for Cloud App - Office 365 (Exchange Online) enabled, and associate it with the Shared Mailbox user. To create a new profile, see Create a profile.

Procedure

  1. On the inSync Management Console menu bar, click Data Sources > Cloud Apps. The Manage Cloud Apps page appears.
  2. Select Office 365 > Exchange Online.
  3. Select the user name (shared mailbox email address) you want to backup. Click Backup Now
  4. On the confirmation window click Yes to trigger the backup.

Procedure to backup OneDrive

  1. On the inSync Management Console menu bar, click Data Sources > Cloud Apps. The Manage Cloud Apps page appears.
  2. Select Office 365 > OneDrive.
  3. Select the user name you want to backup. Click Backup Now
  4. On the confirmation window click Yes to trigger the backup.

Backup Site Collection for SharePoint Online

  1. On the inSync Management Console menu bar, click Data Sources > Cloud Apps. The Manage Cloud Apps page appears.
  2. Select Office 365 > SharePoint.
  3. Click the site name you want to backup. The site page appears if you select an enabled site. If the site is not configured, you need to configure the site settings first and then trigger the backup activity.
  4. Click Backup Now to trigger backup. After the backup activity is completed, the Backup Status on the SharePoint page will change to Backed Up Successfully.

Note: inSync for SharePoint Online is currently under controlled availability. If your organization wants to use inSync for SharePoint Online, contact Druva Support.