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Druva Documentation

How to download G Suite data?

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/cross.png Business

Overview

As an inSync cloud administrator, you can download the G Suite user data.

  • Backed up Gmail contents such as calendar events and contacts.
  • All backed up Google Drive contents.

You can also view the backup data by using the inSync mobile app. 

You can download G Suite data in either of the following methods:

Download Google Drive data through inSync Management Console

Overview

inSync administrators can download the G Suite data from the inSync Management Console.

Procedure

To download G Drive data by using the inSync Master Management Console,

  1. On the inSync Master Management Console menu bar, click Availability > Restore. The Restore Overview page appears.
  2. Under the All Users tab, from the All Users list, select the user whose data you want to download.
  3. Click Restore. The Restore Data window appears.
  4. Click the device and then select the snapshot which you want to download.  You can also search for the files that you want to download. 

  5. Select the files or folders that you want to download, and click Download
  6. Click OK.

The files are downloaded at the default download location of the web browser.

Download Gmail data through inSync Management Console

Overview

inSync administrators can download the Gmail data from the inSync Management Console. For download, you can use Search to easily find particular emails and then download the selected emails. 

You can download the entire mail box as a zipped folder (containing .emls) or emails from the web by selecting (3 months, 6 months) or customizing the date range. You can download only the zipped top-level folders of contacts and calendar from the Gmail data. You cannot drill down through a series of folders, and then download the required file or folder.

Procedure 

You can now restore backed up Gmail mail data.

To download Mails 

To download mails using the inSync Master Management Console

  1. On the inSync Master Management Console menu bar, click Users.
  2. Click the username of the user whose data you want to restore. Click Download.
  3. On the Restore Data window, under Device select Gmail to view its snapshots and backed up data. 
  4. Select Mails and click Download.
  5. On the Download window, provide details on the following:
    Field Action
    Time Period From the drop down list select the date range since when you want to restore the emails. Select Custom to specify a particular date range.

To download individual mails

To download individual mails using the inSync Master Management Console

  1. On the inSync Master Management Console menu bar, click Users.
  2. Click the user name of the user whose data you want to download. Click Restore Backup Data.
  3. Search for emails that you want to download and click Download

To download Contacts  

To download contacts using the inSync Master Management Console

  1. On the inSync Master Management Console menu bar, click Users.
  2. Click the username of the user whose data you want to restore. Click Restore.
  3. On the Restore Data window, under Device select Gmail to view its snapshots and backed up data. 
  4. Select Contacts and click Download.
  5. On the Download window, provide details on the following:
    Field Action
    Restore to From the drop down list select the download location. You can download the emails to the either original user's account or to a different user's account.
    Select user This field is displayed only if you choose to download the emails to a different user's account. Enter the required user's name.
  6. Click Ok.

To download Calendar  

To download calendar using the inSync Master Management Console

  1. On the inSync Master Management Console menu bar, click Users.
  2. Click the username of the user whose data you want to restore. Click Restore.
  3. On the Restore Data window, under Device select Gmail to view its snapshots and backed up data. 
  4. Select Calendar and click Download.
  5. On the Download window, provide details on the following:
    Field Action
    Restore to From the drop down list select the download location. You can download the emails to the either original user's account or to a different user's account.
    Select user This field is displayed only if you choose to download the emails to a different user's account. Enter the required user's name.
  6. Click Ok.

Download G Suite data through inSync Web

Overview

inSync Share users can download G Suite data from inSync Web.

Procedure

To download the data that is backed up from G Suite,

  1. Open inSync Web. The inSync Share page appears.
  2. Click Data Sources.
  3. In the data sources list on the left pane, click G Suite.
  4. In the Documents pane on the right side, click the row of the folder that you want to download, and then click More > Download.

The selected file or folder is downloaded. The folder is downloaded as a ZIP file. The file is downloaded as is.