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Druva Documentation

How to download G Suite data?

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/cross.png Business

Overview

As an inSync cloud administrator, you can download the G Suite user data.

  • Backed up Gmail contents such as calendar events and contacts.
  • All backed up Google Drive contents.

You can also view the backup data by using the inSync mobile app. 

You can download G Suite data in either of the following methods:

Download Google Drive data through inSync Management Console

Overview

inSync administrators can download the G Suite data from the inSync Management Console.

Procedure

To download G Drive data by using the inSync Master Management Console,

  1. On the inSync Master Management Console menu bar, click Availability > Restore. The Restore Overview page appears.
  2. Under the All Users tab, from the All Users list, select the user whose data you want to download.
  3. Click Restore. The Restore Data window appears.
  4. Click the device and then select the snapshot which you want to download.  You can also search for the files that you want to download. 

  5. Select the files or folders that you want to download, and click Download
  6. Click OK.

The files are downloaded at the default download location of the web browser.

Download Gmail data through inSync Management Console

Overview

You can download the entire mailbox, contacts, and calendar as zipped folders. inSync also allows you to do selective downloads for emails, contacts, and calendar. You can also use Search to easily find and download specific emails.

To download emails 

  1. On the inSync Management Console menu bar, click Users.
  2. Click the username of the user whose data you want to download and click Restore > Restore backup data.
  3. On the Restore Data window, under Data Sources select Gmail to view its snapshots and backed up data. 
  4. Do one of the following: 
    • To download emails backed up within a specific period, select Mails and click Download. On the Download window, provide the following details:
      Field Action
      Time Period From the drop-down list, select the duration for which you want to download emails. Select Custom to specify a particular date range.
    • To download individual mailbox labels or individual emails 
      1. Click Mails and browse the mailbox. 
      2. Select the mailbox labels or emails that you want to download and click Download. Alternatively, you can also use Search to search for emails that you want to download. Click the email to view its details like sender, receiver, attachments and so on. 
  5. Click Ok. The table lists the file name conventions that inSync uses for email downloads. 
    Type Filename 
    Entire mailbox, Mailbox folder <username>.zip
    Individual email <email subject>.eml
    The following screenshot shows the arrangement of folders inside a downloaded mailbox.

    download arrangement in gmail.png

  To download contacts  

  1. On the inSync Management Console menu bar, click Users.
  2. Click the username of the user whose data you want to download and click Restore > Restore backup data.
  3. On the Restore Data window, under Data Sources select Gmail to view its snapshots and backed up data. 
  4. Do one of the following:
    • To download all contacts, select Contacts and click Download. 
    • To download a contact group or an individual contact, click Contacts and browse the contact or contact group that you want to download and click Download
  5. Click Ok. The table lists the file name conventions that inSync uses for contacts downloads.
    Type Filename 
    All contacts, Contact group <username>.zip
    Individual contact <contact name>.vcf

To download calendar  

  1. On the inSync Management Console menu bar, click Users.
  2. Click the username of the user whose data you want to download and click Restore > Restore backup data.
  3. On the Restore Data window, under Data Sources select Gmail to view its snapshots and backed up data. 
  4. Do one of the following: 
    • To download the entire calendar, select Calendar and click Download.
    • To download an individual calendar, click Calendar and browse the calendar that you want to download and click Download
  5. Click Ok. The table lists the file name conventions that inSync uses for calendar downloads.  
    Type Filename
    Entire calendar, Individual calendar <username>.zip

Download G Suite data through inSync Web

Overview

inSync Share users can download G Suite data from inSync Web.

Procedure

To download the data that is backed up from G Suite,

  1. Open inSync Web. The inSync Share page appears.
  2. Click Data Sources.
  3. In the data sources list on the left pane, click G Suite.
  4. In the Documents pane on the right side, click the row of the folder that you want to download, and then click More > Download.

The selected file or folder is downloaded. The folder is downloaded as a ZIP file. The file is downloaded as is.