Skip to main content
Druva Documentation

Configure Cloud Apps Settings

Overview

inSync Cloud administrators can configure the following Cloud Apps settings:

Pre-requisites

Update the User Account Access Settings

By default, inSync uses the email address of inSync users to map users to their Cloud Apps account. If you have integrated Active Directory (AD) or LDAP with inSync to manage user information, you can configure inSync to use the User Principal Name (UPN) of users for identifying and associating them to their Cloud Apps account.

inSync gets the UPN information through AD Mapping configured to fetch user accounts from configured AD/LDAP with inSync. inSync then automatically gets user details and identifies the user accounts with the configured Cloud Apps account.

Only inSync administrators with Cloud Admin role can configure the user account access settings.

Note: To configure Shared Mailbox as part of Office 365 backup,

  • Ensure inSync is configured to use inSync Email ID to access user accounts for Office 365.
  • inSync does not support AD Attribute - User Principal Name (UPN) for Shared Mailbox backup.

Procedure

  1. In the inSync Management Console menu bar, click Data Sources > Cloud Apps. The Manage Cloud App page appears.
  2. Select the Cloud App name for which you want to configure the settings and then click Settings.
    Cloud App Settings dialog box appears.
  3. By default, inSync Email ID is configured for accessing user accounts. To configure inSync to use User Principal Name (UPN) for accessing user accounts, select AD Attribute.
    cloud_app_settings_lat.png
  4. Click OK.

Configure the User Custom Domain for Office 365 and G Suite

An organization may have a custom domain associated with different cloud applications such as Office 365 and G Suite. inSync administrators must map the inSync user IDs of the users using the Office 365 and G Suite apps with the custom domain.

If the inSync user ID does not match with the Cloud application domain ID configured by the organization, backup for that particular cloud application services fails with an error USER NOT FOUND

Configuring the user custom domain for Office 365 and G Suite enables the administrator to allow inSync to access the user's details.

Procedure

  1. In the inSync Management Console menu bar, click Data Sources > Cloud Apps. The Manage Cloud App page appears.
  2. Select the Cloud App name for which you want to configure the settings and then click Settings. Cloud App Settings dialog box appears.
  3. To configure a custom domain for the selected Cloud App, select the User custom domain check box.
    Custom domain new.png
  4. In the Specify domain field, enter a valid and unique custom domain name. The custom domain specified in this field replaces the inSync user's existing domain and is used to access the user's details for the configured cloud application.
  5. Click OK.