Supported Cloud Apps Editions

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Business

Overview

Of the available Cloud Apps available in the market, inSync supports the following editions of Cloud Apps.

Cloud App	Supported editions
Microsoft 365 *Includes support for OneDrive, Exchange Online, Sharepoint Online, and Teams	Business Enterprise E1 E3 F1 Education E5 Government
Box	Business Starter Business Enterprise
G Suite	G Suite Business G Suite Basic G Suite Enterprise
Salesforce	Salesforce Cloud Production environment Professional Enterprise Unlimited Sandbox Platforms supported Classic Lightning
Slack	Slack Enterprise Grid

Support matrix for Cloud Apps

The following matrix provides information about cloud apps and what tasks are supported by inSync.

Cloud App	Data that is backed up	Supported tasks
Cloud App	Data that is backed up	Backup of data	Restore of data to a custom location	Download of data by inSync cloud admin and inSync user	*Federated Search	Legal Hold	**Scan the data for compliance risks
OneDrive	User's private files and folders Metadata attributes			Note: inSync user can download data only from inSync Web.
Exchange Online	Mailbox (Individual user and Shared) Tasks within the Exchange Online server mailbox of a user. Within tasks, inSync backs up the following: Flagged items and tasks Task attributes: Subject Start Date Due Date Status Priority Reminders Associated attachments: OneDrive Group Files Links Outlook attachments File uploaded from a device. Notes folder within the Exchange Online server mailbox of a user Calendar events Contacts Emails with attachments Archived emails with attachments Recoverable Items folder			Note: inSync user can downloaddata from only inSync Web.
Sharepoint Online	Team sites (Microsoft 365 Groups, and Team’s hidden sites) Classic sites Within a site, inSync backs up the following: • Subsites • Document Libraries • Lists • Templates • Assets • Pages • Metadata associated with site collections, sites, libraries, list, templates, assets, folders, files, and permissions.		Note: inSync admin can create a copy of the site collection.	Note: inSync user cannot download any data.
Box	User's files and folders Shared files and folders Metadata attributes
Gmail	Emails along with the attachments Calendar events along with links to the attachments Contacts Metadata attributes			Note: inSync user can downloaddata from only inSync Web. *Only the inSync administrator can download calendar events and contacts.
Google Drive	Files and folders that are owned by the user or that are shared with the user with download permission Metadata attributes			Note: inSync user can download data from only inSync Web.
Shared Drives	Shared Drives Name of the Shared Drives The following information for each of the team member User Id Name of the team member Access rights of the team member Account creation date of the team member Active period of the team member account Themes Images Settings Trash Shared Drives Content Files Supported MIME Types File metadata File sharing settings for both, internal as well as external users Folders and sub-folders Folder metadata Details and activities that occur inside the folders.			Note: inSync user cannot download any data.
Salesforce	All Standard and Custom Objects All Notes, Attachments, and Files Entire Metadata which includes email templates, dashboards, workflows, rules, users, profiles, and so on.	Note: Manual backup can be triggered only from Druva inSync app for Salesforce by a Salesforce admin.