Change eDiscovery Download Client password
Overview
As soon as you generate a new password, any ongoing download jobs are paused and the client is deactivated. You must reactivate the client using the new password for inSync to auto-resume the paused download jobs.
Procedure
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On the inSync Management Console, click Data Governance > Legal Hold.
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In the left pane, under Settings, click eDiscovery Download Client.
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Click the name of the client for which you want to change the password.
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Click more options, and then click Generate New Password.
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Click Yes.
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Go to the machine where the eDiscovery Download Client is installed, open the eDiscovery Download Client and click Edit.
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Enter the new password in the Password field and click Save.
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Click Close on New Credentials in the inSync Management Console.
After changing the credentials, if the Connection Status does not change, refresh the page.