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Druva Documentation

Guidelines to search files and emails

inSync administrators can use a combination of keywords and operators to build a query that finds the desired files and emails. 

Here is the list of operators in order of their priority:

  • () - Parenthesis operator has the highest priority in a search query. The part of the search query in the parenthesis is executed first. Example, if the query is "quarterly OR report (march AND december)", then the "(march AND december)" part of the query will be executed first.
  • OR - By default, inSync uses OR in all the search queries that contain more than one word. For example, if you search "monthly sales", then inSync will search all files and emails that either contains the word "monthly" or the word "sales". 
  • AND - The AND operator has the last priority in a search query. For example, if you search "monthly AND sales", then inSync will search all the files and emails that contain both the words "monthly" and "sales".


  • Always use operators in capital letters.
  • inSync does not support special characters, like @, #, $, %, in a search query.
  • All characters in a search query should at least contain 3 characters. For example, "qu" or "quarterly re" are invalid search queries whereas "qua" or "quarterly rep" are valid search queries.
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