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Druva Documentation

Whitelist keywords in inSync Compliance

Overview

inSync reports violations based on the criteria defined in the compliance policies. Sometimes inSync might report a violation for a keyword which is not deemed as a sensitive data in your organization. In such cases, you can whitelist the keywords that do not violate the compliance policies of your organization.  

You can reduce false violations by whitelisting specific keywords or phrases that are not deemed as sensitive data according to the policies of your organization. For example, inSync can mark the employee ID numbers or the name of your organization as a violation if they coincide with any sensitive data type. You can whitelist such keywords so that in the next compliance scan inSync skips the whitelisted keywords. 

Adding keywords to whitelist from violation preview

  1. On the inSync Management Console menu bar, click Governance > Compliance. The Compliance Overview page appears.

  2. If you want to view a non-compliant file, click File Violations. If you want to view a non-compliant email, click Email Violations. The list of non-compliant files or emails appears.

  3. Click the violation that you want to view. In the Violations section, a preview of violations is displayed for each sensitive data. A is present beside each violated keyword.

  4. Click to add the keyword or phrase to the whitelist.

  5. (OPTIONAL) If you want inSync to immediately rescan the file after whitelisting the keywords, select Rescan this violation to apply whitelist changes? check box.

  6. Click Add.

The whitelisted keywords and phrases list is present on the Settings page. 

For all subsequent scans, inSync skips any content that contains the whitelisted keywords or phrases (case-insensitive). However, the previously reported active violations for the whitelisted content continue to appear on the Active tab. Only when inSync finds a change made to the file or change to the policy associated with the file, then only inSync scans the file for violations.

Adding keywords to whitelist from Settings

  1. On the inSync Management Console menu bar, click Governance > Compliance. The Compliance Overview page appears.

  2. Click Whitelist on the left pane.

  3. In the Keyword Whitelist tab, click Add.

  4. In the Add Keyword window, add the keywords that you want to whitelist. Use a comma to separate multiple keywords. For example, credit,card,number,00674,EID708

The keywords are displayed in the Keyword Whitelist tab.

Deleting whitelisted keywords

  1. On the inSync Management Console menu bar, click Governance > Compliance. The Compliance Overview page appears.

  2. Click Whitelist on the left pane.

  3. In the Keyword Whitelist tab, select the keywords that you want to delete.

  4. In the confirmation window, click Delete.

For all subsequent scans, inSync will report a violation if the deleted whitelisted keyword is found in any file.

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