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Druva Documentation

Users page

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/tick.png Business

Overview

 The Users page displays the list of users created in the inSync Management Console. inSync administrators with the rights to update and manage users can also perform various actions as listed in this article.

Access Path

On the inSync Management Console menu bar, click Users.

Search a user

You can search for a user in inSync by typing their user name or email address in the Search box. Alternatively, you can also filter users by their profile or storage region.

filters.jpg

Description

The following information is displayed for a user

Field Description
Name

The name of the user.

If the Username of the users managed using SCIM has special characters ?, *, /, \, < or >, they are automatically replaced by a _ (underscore).

  • Hover over the name to view the Email address of the user.
  • Hovering over the available icons beside the Name enables you get details like the status of the user.

    icon_name.jpg
# Devices The total number of devices that are linked to the user. For example, endpoints such as laptops and mobile devices.
Device Usage (%Quota) The total data backed up by inSync for the user from all the devices. It also displays the percentage of quota utilized.
# Cloud Apps The total number of cloud applications that are linked to the user. For example, the count is displayed as 1 if you have configured Microsoft 365 services.
Cloud Apps Usage The total data backed up from all the cloud app accounts linked to the user.

Actions on this page

Action Description
Add User Manually add an individual user in inSync. For more information, see Add users individually.
Import > Users from CSV Import user(s) using pre-filled information via a CSV file. For more information, see Add a group of users by importing information from a CSV file.
Import > Users from AD/LDAP Import user(s) from your configured Active Directory or LDAP. For more information, see Manually import users from your AD/LDAP.
Restore Data

Restore or Download data for a user. For more information, see

Activate Activate the user in inSync. For more information, see Activate users.
Preserve Preserve the user in inSync. For more information, see Preserve Users.
Delete Delete the user from inSync. For more information, see Delete Users.
Reset Password Reset the inSync Client password for the user. For more information, see Reset the password for a user.
Download Authkeys Download the authentication keys for the user. For more information, see Activate inSync on user devices.
Download Debug Logs Download the debug logs for enabling Druva Support to troubleshoot any issue with the inSync Client on the user device. For more information, see Download inSync user log files.
Change Profile Change the profile for a user. For more information, see Change the profile assigned to users.
Change Storage Change the Storage region for a user. For more information, see Change storage assigned to a user.
Update AD/LDAP GUID Update the AD/LDAP GUID for a user. For more information, see Update AD/LDAP GUID of a preserved inSync user.
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