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Druva Documentation

My Account details page

Overview

This section displays the logged in administrator's customer details and license consumption information.

Access path 

On inSync Management Console, navigate to  > My Account.

Customer Details

You can view your Customer details and License details in this section.

The Customer details area gives you an overview of the customer name, the number of users, type of users enabled, ports configured.

The following table lists the fields in the Customer Details area of the My Account page.

Field Description
Customer name The name of the customer.
License edition The license edition selected.
Subscription term The date the subscription is valid till.
Average storage per user The average storage consumed by each user.
Users The total count of data sources and users.
Preserved users The total number of preserved users.
Preserved Licenses The number of preserved licenses.
Device users The total number of device users.
Office 365 & Google Apps users The total number of licensed Office 365 & Google apps users.
Box users The total number of licensed Box users.
CloudCache

The CloudCache Server to which the user is associated.

Note: If a user is not associated to any CloudCache Server,  a double hyphen '--'  is displayed.

Cloud Master Port The Cloud Master Port connected to.
Sync Port The Sync Port connected to.

License Consumption

The License Consumption area displays details of your storage consumption and license consumption.

Storage Consumption

This area displays the total storage allocated and used in your organization.

License Consumption

This area displays details of the licenses that your organization has purchased and consumed. The total number of licenses that your organization has bought and the number of licenses that are currently in use is displayed under Consumer Details > Users field. The following table describes the fields in the License Consumption area.

Fields in License column Description for Total column Description for Active column
Total Users Total number of users in inSync. The total number of active users in inSync.
Device Users Total number of users that have one or more devices associated. Total number of active users that have one or more devices associated.
Office 365 and G Suite Users

The total number of the users that have an Office 365 and G Suite account associated. One Office 365 and G Suite User license consists of:

  • Exchange Online
  • One Drive 
  • SharePoint Online
  • Gmail and
  • Google Drive

Any one of these apps associated with a user is counted as one license.

Total number of active users that have an Office 365 and G Suite account associated. 
Box Users The total number of users that have a Box account associated. Total number of active users that have a Box account associated. 

Note: The difference in count between total created users and total active users is the number of preserved users for the corresponding data source.

To understand license consumption let’s consider the following example and scenarios:

Your organization has bought 800 device licenses, 100 G Suite licenses and 100 Box licenses. 

  • Scenario 1 -
    • 800 users who are using only 800 device licenses
    • 100 users who are using only 100 G Suite licenses
    • 100 users who are using only 100 Box licenses
      In this scenario the total number of active users is 1000. Although inSync will allow you to create 1100 users, only 1000 users must be active and the remaining 100 must be preserved users. 
License Total Active
Total Users 1000 1000
Device Users 800 800
Office 365 and G Suite Users 100 100
Box Users 100 100
  • Scenario 2 -
    • 800 users who are using only 800 device licenses
    • 100 users who are using both G Suite licenses and Box licenses
      In this scenario, the total number of users is 900 because the second set of users are using 2 licenses each (1 G Suite license and 1 Box license). 
License Total Active
Total Users 900 900
Device Users 800 800
Office 365 and G Suite Users 100 100
Box Users 100 100
  • Scenario 3
    • 700 users who are using only device licenses
    • 100 users who are using device licenses, G Suite licenses and Box licenses 
      In this scenario, the total number of users is 800 because the second set of users are using 3 licenses each (1 device license, 1 G Suite license and 1 Box license).
License Total Active
Total Users 800 800
Device Users 700 700
Office 365 and G Suite Users 100 100
Box Users 100 100
  • Scenario 4
    • 650 users who are using only device licenses
    • 80 users who are using device licenses, G Suite licenses and Box licenses 
      In this scenario, the total number of users is 800 but the number of active users is 730 and the rest 70 users are preserved users.
License Total Active
Total Users 800 730
Device Users 700 650
Office 365 and G Suite Users 100 80
Box Users 100 80

 

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