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Live Activities

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Overview

The Live Activities page of the inSync Management Console provides a consolidated view of the backup and restore activities currently in progress for both user devices and cloud applications. From the Live Activities page, you can:

  • Search for user-specific activities
  • Cancel a live activity
  • Pause and resume the auto-refresh of live activities status
  • Apply filters to view specific activities

The status of live activities is refreshed every 5 minutes. inSync cancels restore requests older than 30 days and removes them from the Live Activities page. Information about such auto-canceled requests is available in Restore Activity report.

 Access Path

To view the live activities

  • On the inSync Management Console menu bar, click clipboard_eaee72f10e64becf7a337c98fcbed951c.png.

The list of backup and restore activities that are in progress appear on the Live Activities page.

Search Activities for a User

You can search for live activity for particular users in inSync by typing their user name or email address in the Search box located at the top-right corner of the Live Activities page.

User.png

View Live Activities

The following table lists the fields on the Live Activities page.

Field Description
Name The name of the user or site collection for which the activity is in progress.
Email The email address of the user.
Data Source

The name of the device or Cloud app on which the activity is in progress.
Type Type of activity. For example, Backup or Restore activity.
Profile The name of the profile associated with the user for which the activity is in progress. This column does not display any value for activities related to site collections. 
CloudCache

Name of the CloudCache Server, if the activity is under progress via a CloudCache Server.

Note: If there is no CloudCache Server involved with the activity in progress, this column displays a dash (-).
Status The current status of the live activity. The following status is displayed based on the progress of the activity:
  • Pending: Not started - When the backup or restore activity is scheduled, but not yet started on the device or cloud app.
  • Ongoing: <date and time> - When the backup or restore activity is in-progress. 

Click on the Status to view more details about the ongoing activity. The following real-time information displays: 

  • Files Backed Up - The actual number of files backed up.
  • Backup Status - The progress of the backup activity.
  • Current Backup Path - The actual path to the folder being backed up.

Currently, this capability is available for the following SaaS Apps: OneDrive and SharePoint Online in Microsoft 365, and GDrive.

Note: If Microsoft 365 API throttling issues occur during SharePoint backup, the SharePoint_Live_Activities_Throttle_Icon.png icon displays next to the Status.

For SharePoint Online backups, you can view additional statistics about the ongoing activities.

Click on the Status. The following window appears.

SharePoint_Live_Activities.png

  • Backup Status - The progress of the ongoing activity. If Microsoft 365 API throttling issues occur during the backup, the SharePoint_Live_Activities_Throttle_Icon.png icon displays next to the Backup Status label.
  • Type - The type of backup, which can be either Full Scan Backup or Incremental backup.
  • Backed Up Data - The real-time information about the size of backed-up data.
  • Start Time - The time when the backup was initiated.
  • Mode - The backup mode, which can be either Manual Backup or Scheduled Backup.
  • # APIs Throttled - If Microsoft 365 API throttling issues occur during the backup, this label displays the number of throttled APIs impacting the backup.
  • Files Backed Up - The real-time information about the number of backed-up files.
  • Deleted, Updated, and Skipped Files - The real-time information about the number of deleted, updated, and skipped files from backup.
  • Current Backup Path - The actual path to the folder being backed up. When backing up the different SharePoint data types, the current backup path will be as follows:
    • Scenario 1: Incremental Backup
      • Files - The current backup path is the Document Library path.
      • List items - The current backup path is the List path.
      • Subsite - The current backup path is the Document Library, Folder, or the List path.
    • Scenario 2: Full Scan Backup
      • Files - The current backup path is the File path.
      • List items - The current backup path is the List item path.
      • Subsite - The current backup path is the File path or the List item path.
Progress If the live activity is in progress, this column displays the progress in terms of a percentage value.

Types of backup

The table lists the different types of backup that are supported in inSync.

Type of backup Description
Self or user-triggered backup Backup of files and folders initiated by the users on their device.
Administrator triggered backup Backup of files and folders for a user initiated by an administrator using the inSync Management Console.
SaaS Apps Backup Backup of files and folders initiated by the users or administrators for the SaaS Apps accounts.

Types of restore

The table lists the different types of restore that are supported in inSync.

Type of Restore Description
Self Restore Restore of files and folders initiated by the users on their device.
Admin Restore Download of user files and folders initiated by an administrator on their console.
Remote Restore Restore of files and folders initiated by an administrator on the user's device.
Web Restore Restore of files and folders initiated by the users on their device using the inSync Web.
Mobile Restore Restore of files and folders initiated by the users using the inSync Mobile App.

SaaS Apps Restore

 Restore of files and folders initiated by the users using SaaS Apps.

Apply live activity filters

The default view of the Live Activities page displays all the activities currently in progress. Live activity filters can be used to generate a view of a specific activity, data source, and profile.  For example, the filters can display a list only of backups performed from a specific data source assigned with a specific profile.

To apply the live activity filters, select the values from below lists individually or in combination to generate the required view:

  • All Activities
  • All Data Sources
  • All Profiles

ActivitiesFilters.png

Cancel live activities

To cancel any of the live activities:

  1. On the inSync Management Console menu bar, click clipboard_efd36091901c4ec6a759d114cfa42b536.png .
  2. Select the backup or restore activities that you want to cancel.
  3. Click Cancel.

Pause auto-refresh of live activities

inSync updates the information that appears on the Live Activities page every 15 seconds. You can pause the live activities list to avoid these updates. 

Note: When you pause the auto-refresh of live activities, backups or restores are not affected. 

To pause the auto-refresh of the live activities list

  1. On the inSync Management Console menu bar, click clipboard_e423a4c8c03b085aab66ef57761fc27c5.png .
  2. Click Pause Auto Refresh.

Resume auto-refresh of live activities

To resume the auto-refresh of the live activities list

  1. On the inSync Management Console menu bar, click clipboard_e40f9f9d523a42ca00e9a1ca53513a40b.png .
  2. Click Resume Auto Refresh.
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