Live Activities
Elite Plus Elite Enterprise Business Overview
The Live Activities page displays the status of the backup and restore activities that are in progress for both, the user devices and the Cloud applications.
- The status of a backup activity in progress is updated every 5 minutes.
- Pending restore requests older than 30 days are not displayed on the Live Activities page.
- Pending restore requests older than 30 days are automatically canceled by inSync. Information about such auto-canceled requests is available in Restore Activity report.
Access Path
To view the live activities
- On the inSync Management Console menu bar, click
.
The list of backup and restore activities that are in progress appear on the Live Activities page.
Search Activities for a User
You can search for live activity for particular users in inSync by typing their user name or email address in the Search box located at the top-right corner of the Live Activities page.
View Live Activities
The following table lists the fields on the Live Activities page.
| Field | Description |
|---|---|
| Name | The name of the user or site collection for which the activity is in-progress. |
| The email address of the user. | |
| Data Source |
The name of the device or Cloud app on which the activity is in-progress. |
| Type | Type of activity. For example, Backup or Restore activity. |
| CloudCache |
Name of the CloudCache Server, if the activity is under progress via a CloudCache Server.
|
Types of backup
The table lists the different types of backup that are supported in inSync.
| Type of backup | Description |
|---|---|
| Self or user-triggered backup | Backup of files and folders initiated by the users on their device. |
| Administrator triggered backup | Backup of files and folders for a user initiated by an inSync administrator using the inSync Management Console. |
| Cloud Apps Backup | Backup of files and folders initiated by the users or inSync administrators for the Cloud Apps accounts. |
Types of restore
The table lists the different types of restore that are supported in inSync.
| Type of Restore | Description |
|---|---|
| Self Restore | Restore of files and folders initiated by the users on their device. |
| Admin Restore | Download of user files and folders initiated by an administrator on their console. |
| Remote Restore | Restore of files and folders initiated by an administrator on the user's device. |
| Web Restore | Restore of files and folders initiated by the users on their device using the inSync Web. |
| Mobile Restore | Restore of files and folders initiated by the users using the inSync mobile app. |
| Cloud Apps Restore | Restore of files and folders initiated by the users using Cloud Apps. |
Cancel live activities
To cancel any of the live activities:
- On the inSync Management Console menu bar, click
. - Select the backup or restore activities that you want to cancel.
- Click Cancel.
Pause auto-refresh of live activities
inSync updates the information that appears on the Live Activities page every 15 seconds. You can pause the live activities list to avoid these updates.
Note: When you pause the auto-refresh of live activities, backups or restores are not affected.
To pause the auto-refresh of the live activities list
- On the inSync Management Console menu bar, click
. - Click Pause Auto Refresh.
Resume auto-refresh of live activities
To resume the auto-refresh of the live activities list
- On the inSync Management Console menu bar, click
. - Click Resume Auto Refresh.