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Druva Documentation

Search backed up data to download or restore

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/cross.png Business

Note: Searching of files and emails using their metadata attributes is currently under controlled availability. If your organization wants to use metadata enabled search, kindly contact Druva Support.

Overview 

Using the Search capability, inSync administrators can quickly find end-user files and emails that are backed up by inSync. Search enables you to search for a particular file or email that you want to restore or download without having to browse through all of them. inSync uses the metadata attributes of files and emails to deliver fast and accurate search results.

Using Search, inSync administrators can:

  • Search for files and emails backed up by inSync.
  • Download desired files and emails from the search results.
  • Restore files and emails from the search results to the original location or custom location.

Note: Enterprise customers can use the metadata capabilities of Search only when they have Cloud Apps license enabled. 

Search Files 

Using Search you can search for files backed up by inSync across all data sources (endpoints and cloud apps) for all users using:

  • File name 
  • SHA1 hash value

You can use a combination of operators like AND, OR, () and apply filters like, file types and file modification time to narrow down your search results. For file search, the following filters are available:

  • File type:  Specify a particular file type that you want to search. The file type should be in the following format:

    .<file type>

    For example, if you want to search “New joinees.docx”, then in the search box enter “new joinees” and enter “.docx” in this field. Then inSync will search only *.docx files. 
  • Modified between: Specify a date range. When you define a date range, inSync will search files that were modified in the specified date range.  For example, when you enter 3 March in the From field and 8 April in the To field, inSync searches files modified between 3 March, 12:00 am to 8 April 11:59 pm.

When you search, inSync shows you a list of files that match your search query along with the following details:

  • Name of the file.
  • Date when the the file was last modified.
  • Size of the file.

You can download or restore single or multiple files from the search results using the Download and Restore options.  

Searching files by checksums 

inSync allows you to search for files using SHA1 checksums. Checksums can be generated using command line or third-party tools.

For Linux OS, use the following command to generate SHA1 checksum:

sha1sum /<path_to_file>/filename

For Mac OS, use the following command to generate SHA1 checksum:

shasum /<path_to_file>/filename

For Windows OS, you can generate SHA1 checksums by using third-party tools such as the Microsoft File Checksum Integrity Verifier. Refer the documentation of the third party tool you are using for more information on how to generate checksum for a file in Windows OS.

To search files using checksum, enter the checksum of the file in the search box in the following format:
checksum:<SHA1>

Search Emails 

Similar to searching files, you can search for emails backed up by inSync across email services (Gmail, Exchange Online) using the following:

  • Email subject
  • Attachment name

Note: You cannot search MAPI emails from the Restore window. You can search MAPI emails only using the Email Search feature in Governance > Enterprise Search.

You can use a combination of operators like AND, OR, () and apply filters like recipient's name, sender’s name, emails within a particular date range and other filters to narrow down your search results. For email search, the following filters are available:

  • Email(s) with attachment only: Select this check box if you want to search emails that contain only attachments.
  • From: Search emails from a particular sender.
  • To/CC/BCC: Search emails that were sent to a specific recipient.
  • Sent/Received Between: Search emails that were sent or received between a specific date range.

When you search, inSync shows a list of emails that match your search query along with the following details:

  • Subject of the email.
  • User who had sent the email.
  • Date when the email was sent or received. 

You can download or restore single or multiple emails from the search results in EML format using the Download and Restore options. 

Related Links
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