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Druva Documentation

Persona Backup FAQs

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/tick.png Business

What system settings does inSync back up?

To know the default system settings that inSync backs up, see Supported system settings

Does inSync use USMT?

Yes, it does. To perform a back up of system settings, inSync clients on Windows OS invoke the User State Migration Tool (USMT). 

Can I use custom USMT XMLs?

Yes, you can. However, you must request assistance from the Druva Support team to do this. 

What platforms does inSync support for system settings backup?

inSync supports Microsoft Windows 7 or later and Mac OS X 10.8 or later.

Note: inSync does not backup system settings on any of the Windows Server operating systems, Windows 2000, or any of the starter editions for Windows XP, Windows Vista, or Windows 7.

What is the default backup interval for system settings?

By default, system settings are backed up every 30 days.

Can I restore system settings from the inSync Master Management Console?

No, you cannot. You must instruct users to restore system settings to their devices. See, System settings restore

Where can I look for system restore errors?

You can find system restore errors in the inSync log files. inSync also displays an error if your system settings restore is not successful.

How does inSync help me with operating system migration?

To know more about operating system migration by using inSync. See, OS migration using Persona Backup.

Can I track operating system migration across my organization?

inSync does not track operating system migrations across your organization. However, you might be able to find some third-party tools that can perform such as tracking. 

Do I see an alert if an OS migration fails?

inSync does not display alerts for migration failures.

Is the OS license also migrated?

inSync does not perform the actual OS migration. inSync helps you import system settings before the migration. After the migration, inSync restores those system settings. To know if the OS license gets migrated. 

With System, App Settings enabled, the manual backup takes longer time to complete as compared to the Scheduled backup. What is the reason?

The System, App Settings is configured to run every 30 days as per the schedule. But when a manual backup is triggered, it also includes the System, App settings backup and hence the time taken is longer than the scheduled backup. 

What happens during a System, App Settings backup?

During a System, App settings backup, inSync triggers User State Migration Tool (USMT) which collects the information about application settings, registry information from a pre-defined xml file. These xml file is called as Config.xml and migsetting.xml. Based on the parameters defined under xml files, inSync creates a backup of the System, App settings. 

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