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Druva Documentation

Enable backup from mobile devices

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/tick.png Business

Overview

You can allow users to backup data from their iOS and Android devices. When you enable backup from mobile devices, you can:

  • Allow users to backup their mobile data. Users can also choose specific content for backup. 
  • Make backup across mobile devices mandatory.
Note: You can enable or disable backup from mobile devices through profiles. You cannot do this on an individual user level.

Behavioral changes in backup state

Following are the changes in the backup states and associated backup behavior before inSync Server 5.5 and in inSync Server 5.5.

Backup state Behavior before inSync Server 5.5 Behavior in inSync Server 5.5
Disabled Backup is disabled. Backup is disabled.
Optional

Backup is enabled. 

User can enable backup and select folders to be backed up.

Optional state is no longer available.

Enabled or Mandatory

Backup is mandatory.

inSync administrator can select backup folders and inSync mobile app will backup the folders compulsorily. inSync user has no control over the backup.

Backup is mandatory.

inSync administrator can select backup folders and inSync mobile app will backup the folders compulsorily. inSync user has no control over the backup.

Enabled or Mandatory + Allow users to change backup content and settings check boxes are selected

Backup is enabled.

inSync administrator can mandate the folders to be backed up. inSync users too can select additional folders for backup. However, inSync users cannot remove the administrator-mandated folders from being backed up.

Backup is enabled.

inSync administrator can mandate the folders to be backed up. inSync users too can select additional folders for backup. However, inSync users cannot remove the administrator-mandated folders from being backed up.

Note: The Allow users to change backup content and settings check box is selected by default for a profile if the mobile backup state was Optional before upgrade to inSync 5.5.

Enable backup from mobile devices

To enable backup from mobile devices

  1. On the inSync Master Management Console menu bar, click Profiles.
  2. Click the link of the profile for which you want to allow users to backup their mobile devices.
  3. Click Devices tab, click Smartphones and Tablets Edit. The Edit Device Backup Configuration window appears.
  4. Select the Enable mobile backup checkbox.
  5. As applicable, click Android or iOS platforms to configure the applications for backup.
  6. Select the locations as applicable for backup.  selectcheckbox.png
  7. Click Save.

Disable backup from mobile devices

To disable backup from mobile devices

  1. On the inSync Master Management Console menu bar, click Profiles.
  2. Click the link of the profile for which you do not want users to backup their mobile devices.
  3. On the Devices tab, click Smartphones and Tablets Edit. The Edit Device Backup Configuration window appears.
  4. Click to clear the Enable mobile backup checkbox.
  5. Click Save.