Skip to main content
Druva Documentation

Configure the user data privacy policy

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/tick.png Business

Overview

By default, administrators can access user data and logs across your organization. However, you can:

  • Prevent all administrators (including yourself) from accessing user data.
  • Allow users to prevent administrator access to data.
  • Prevent all administrators (including yourself) from accessing the inSync Client logs from user devices.
  • Allow users to prevent administrator access to the inSync Client logs on user devices.
Note: 
  • You can manage the user backup data privacy policy and logs privacy policy for inSync through profiles. You cannot do this on an individual user level.
  • User data privacy policy does not apply to legal administrators. Legal administrators can access user data even if:
    • You as an administrator have prevented administrators from accessing user data.
    • Users have prevented administrators from accessing their data.

Scenario 1:

  • Administrator has access to user's backup data and inSync Client logs

  • Administrator has allowed the user to edit Backup Data Privacy Settings and Logs Privacy Settings

Scenario

Impact on users Impact on administrators
PrivacyScenario1.png

The Data Privacy and Logs Privacy checkboxes are visible to the users on the inSync Client and inSync Web interface.

Users can prevent administrators from accessing their data by disabling the Data Privacy checkbox.

Users can prevent administrators from accessing their inSync Client log files by disabling the Logs Privacy checkbox.

Note: The user setting on the inSync Client interface to prevent  the administrators from accessing inSync logs will be available with the inSync Client v6.7 release.

Administrators can:

Scenario 2:

  • Administrator has access to user's backup data and inSync Client logs

  • Administrator has disabled user's access to edit Backup Data Privacy Settings and Logs Privacy Settings

Scenario

Impact on users Impact on administrators
PrivacyScenario2.png

The Data Privacy and Logs Privacy checkboxes are not visible to the users on the inSync Client and inSync Web interface.

Users cannot prevent administrators from accessing their data.

Users cannot prevent administrators from accessing their inSync Client log files.

Administrators can:

Scenario 3:

  • Administrator does not have access to user's backup data and inSync Client logs

  • Administrator has allowed the user to edit Backup Data Privacy Settings and Logs Privacy Settings

Scenario Impact on users Impact on administrators
PrivacyScenario3.png

The Data Privacy and Logs Privacy checkboxes are visible to the users on the inSync Client and inSync Web interface.

Users can prevent administrators from accessing their data by disabling the Data Privacy checkbox.

Users can prevent administrators from accessing their inSync Client log files by disabling the Logs Privacy checkbox.

Administrators cannot:

Scenario 4:

  • Administrator does not have access to user's backup data and inSync Client logs

  • Administrator has disabled user's access to edit Backup Data Privacy Settings and Logs Privacy Settings

Scenario

Impact on users Impact on administrators
PrivacyScenario4.png

The Data Privacy and Logs Privacy checkboxes are not visible to the users on the inSync Client and inSync Web interface.

Users cannot prevent administrators from accessing their data.

Users cannot prevent administrators from accessing their inSync Client log files.

Administrators cannot

However, the administrators can view share content for the users. The shared content includes:

  • Files and folders that users have in their inSync Share folder.
  • Files and folders that users have shared with other users.
  • Workspace that are assigned to users.

Configure user data privacy settings

To configure user data privacy settings

  1. On the inSync Management Console menu bar, click Profiles.
  2. Click the profile for which you want to configure the user data privacy settings.
  3. Click General tab, then under User Privacy & Access section, click Edit. The Edit Device Backup Configuration window appears.
  4. Under the User Privacy & Access settings area select or click to clear the following checkboxes:
    • If you want administrators to download users' backup or share data, enable the Allow admin access to user backup data checkbox. You can set this option only once. If you choose to prevent administrator access to user data, you cannot change this setting again.
    • If you want users to prevent administrators from accessing their data, enable the Allow users to edit data privacy settings checkbox.
    • If you want administrators to access to the inSync Client logs on user devices, enable the Allow admin access to logs checkbox. 
    • If you want users to prevent administrators from accessing inSync Client logs on user devices, enable the Allow users to edit logs privacy settings checkbox.
  5. Click Save.
Note: If you move a user from one profile to another, the privacy settings of the new profile are reflected for the user. However, moving users to another profile depends on the user privacy settings set at the profile level and the user level. For more information, see Update the profile assigned to users.