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Druva Documentation

Prerequisites

Overview

This topic provides information about the prerequisites for installing and configuring inSync Mobile App through MaaS360 MDM application.

Prerequisites for administrators

Before installing and configuring the inSync Mobile App through MaaS360, administrators must ensure the following:

  • You have a MaaS360 administrator account.
  • You have created the Druva inSync user accounts for the inSync Mobile App users.
    For information on how you can add users to inSync On-Premises account, see Add and manage users.
    For information on how you can add users to Druva inSync Cloud account,  see Add and manage users.
  • You have allowed users to access Druva inSync data by using the inSync Mobile App.
    For information on enabling backup from mobile devices on inSync On-Premises account, see Enable backup from mobile devices.
    For information on enabling backup from mobile devices on Druva inSync Cloud account, see Enable backup from mobile devices.
  • To configure the inSync Mobile App and install the policies on the application, you must have a mass deployment token. The mass deployment token allows you to distribute and silently activate the inSync Mobile App on multiple iOS devices.
    For information on generating a mass deployment token on inSync On-Premises account, see Generate a mass deployment token.
    For information on generating a mass deployment token on Druva inSync Cloud account, see Generate a mass deployment token.

Prerequisites for end users

To install inSync Mobile App on iOS devices, you need to have iOS with either of the following OS versions:

OS Versions Druva inSync Cloud Versions inSync On-Premises Versions
  • iOS 7
  • iOS 8
  • iOS 8.1
  • iOS 8.2
  • iOS 8.3
  • iOS 9.0
  • iOS 9.1
  • iOS 9.2
  • 5.7
  • 5.4
  • 5.4.1
  • 5.5