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Druva Documentation

Configure the user import or sync frequency

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/tick.png Business


Administrators can configure inSync to,

inSync enables administrators to configure the interval at which inSync must query your Active Directory (AD) or LDAP for these automatic updates. By default, the period is set to 24 hours.


To configure the synchronization interval,

  1. On the inSync Management Console menu bar, click Users > Deployment.
  2. On the AD/LDAP page, click the Settings tab.
  3. In the AD/LDAP Settings section click Edit.
  4. In the Auto sync interval box, type the interval, in hours, at which inSync must query your AD/LDAP to schedule an automatic update.
  5. Click Save.

The new auto-sync interval is applicable after 30 minutes. inSync then automatically triggers a scan to query your Active Directory (AD) or LDAP and performs the applicable automatic updates.