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Druva Documentation

Auto-import users from your AD/LDAP

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You can configure inSync to automatically import users from your Active Directory (AD) or LDAP at regular intervals. During each interval, inSync queries your AD/LDAP to retrieve details for the users who were added to your AD/LDAP since the last query. inSync then creates inSync user accounts for these new users.

Frequency for scan is defined by Auto sync interval under AD/LDAP settings.

Note: inSync does not import users that are in Disabled state in your AD/LDAP.

The following table lists the properties that you can set when you configure inSync to automatically import user details from your AD/LDAP.

Property Description
Frequency of querying the AD/LDAP You can configure how frequently inSync must query your AD/LDAP to fetch new user details.
Login password

You can enforce users to use their AD/LDAP password to log on to inSync client or inSync Web. Alternatively, you can configure inSync to generate unique passwords for new users.

Druva recommends you choose AD/LDAP password for user login.

Activation email You can configure inSync to send an activation email with the new user account and login details after their inSync account is created. This is useful if you have configured inSync to generate unique passwords for new users. Alternatively, you can decide to use some other method of communication with new users and configure inSync not to send activation emails.
Preserve Unmapped Users You can configure inSync to query your AD/LDAP at regular intervals and preserve users who were removed from the AD/LDAP. 

Auto-import configuration process

The following table describes the multi-step configuration process to automatically import user details from your AD/LDAP at regular intervals.

Step Description
Step 1

Install and configure the AD/LDAP Connector.

For more information on installing the AD/LDAP Connector, see Install or upgrade inSync AD/LDAP Connector.

For more information on configuring the AD/LDAP Connector, see Configure the inSync AD/LDAP Connector.

Step 2

Register the Active Directory from which you want to import user details. For more information, see Register your Active Directory.

Ensure that every user has their email address configured in your AD/LDAP. inSync does not import users who do not have an email address configured in your AD/LDAP.

Step 3

Create or identify the profile to which inSync must assign the users who you are importing from your AD/LDAP. For more information on creating a profile, see Create a profile.

If you plan to use the AD/LDAP password method for user login:

  • Do not select a profile to which you have added users individually by using a CSV file.
  • Ensure that you set the login method to AD/LDAP Account. For more information, see Configure the user login mechanism.
Step 4

Create the AD/LDAP mapping that is required to import users from your AD/LDAP. For more information, see Create an AD/LDAP Mapping.

When creating the AD/LDAP mapping, ensure that you select the  Auto import new users check box on the inSync Configuration page of the wizard.
Step 5 Configure the frequency at which inSync must import or sync users from your AD/LDAP. For more information, see Configure the user import or sync frequency.