Documentation
Activate users
inSync Cloud Editions: 
Elite Plus Elite Enterprise Business
Elite Plus Elite Enterprise Business Overview
You can anytime enable users, that you had earlier disabled or preserved in inSync. Such users can again start backing up or restore their data after they are enabled.
Procedure
To enable preserved users
- On the inSync Master Management Console menu bar, click Users.
- Click the check box for the users that you want to enable.
- Click Activate.
Note: When you activate a user, the inSync client can take up to 30 minutes to perform the manual backup, scheduled backup, restore, auto-upgrade, decommission, and sync operations.