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Druva Documentation

Disable password for administrator who enabled SSO

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/cross.png Business

Overview

If you enabled SSO for administrators, inSync supports access using inSync password as well as SSO for your account. You can either use your inSync password or SSO for accessing inSync Master Management Console. This functions as a fail-safe mechanism to avoid permanent lock-out of administrators in some scenarios. For example, if your IdP configuration changes before updating the inSync configuration, all login attempts via SSO will fail, and there will be no way to recover your inSync data. 

Before you begin

You must be a Druva cloud administrator to disable inSync password for the Druva Cloud administrator who enabled SSO for administrators.

Procedure

To disable inSync password for the Druva Cloud administrator who enabled SSO for administrators

  1. Click the Druva logo DruvaIcon.png to access the Global Navigation Panel > Druva Cloud Settings. The Settings window appears.
  2. Locate the account, and click the account name. 
  3. On the administrator page, click Password > Disable Password.
  4. Read the message, and click Yes

Note: You can now log on using SSO only. To enable access using inSync password again, you must disable SSO. For more information, see Disable SSO for administrators.

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