Skip to main content
Druva Documentation

Enable SSO for administrators

inSync Cloud Editions: File:/tick.png Elite Plus File:/tick.png Elite File:/cross.png Enterprise File:/cross.png Business


If you are a Druva Cloud administrator, you can enable SSO for other administrator accounts including yours. After you enable SSO, inSync disables passwords for all other administrators, except the administrator who enabled SSO and the legal administrators. The administrator who enabled SSO, by default, becomes the fail-safe administrator. 


  • If you enabled SSO for administrators, you can either use your inSync password or SSO for accessing inSync Master Management Console. This functions as a fail-safe mechanism to avoid permanent lock-out of administrators in some scenarios, for example, the IdP configuration changes before updating the inSync configuration.
  • inSync password for legal administrators is not disabled, in order to allow them access to legal hold data using WebDAV. WebDAV does not support SSO login mechanism.
  • Access to WebDAV for all other cloud administrators is also disabled, as their inSync password is disabled.

What you should know about enabling SSO for administrators

  • You can enable SSO for administrators if you are using the Elite or Enterprise edition of inSync Cloud. 
  • SSO is available optionally; you can enable SSO for your administrators even if you did not use SSO before. Similarly, you can stop using SSO access at any time. 
  • If you enabled SSO for users, SSO access for administrators who are inSync users is enabled by default. 
  • Enabling SSO ensures that the password policy for inSync is aligned with your organization's policy.
  • To enable SSO for administrators, you must be a cloud administrator. An enable operation results in the inSync password of other administrators except yours and legal administrators getting disabled. Other administrators receive email notifications. However, you can continue to access inSync Master Management Console using SSO, as well as your inSync password. The twin access prevents a lockout scenario. For example, if you change your IdP settings before changing the inSync configuration, SSO access is disabled for all administrators, resulting in a complete inability to access inSync Master Management Console. In scenarios such as these, you can log on with your inSync password, and update the inSync configuration accordingly.
  • Only a Druva Cloud administrator can become the fail-safe administrator. For more information, see Set up single sign-on (SSO).
  • However, if you want to, you can explicitly disable access using the inSync password (provided that you enabled SSO for all administrator accounts). For more information, see Disable password for administrator who enabled SSO.

Note: We strongly recommend that you DO NOT disable access using inSync password for the cloud administrator account that enabled SSO for administrators. 


To enable SSO for administrators

  1. On the inSync Management Console menu bar, click clipboard_e3c49289e96821fb8ef6f9efc7132a179.png > Settings.
  2. Click the Single Sign-On tab and under inSync Configuration, click Edit. The Single Sign-On Settings window appears.
  3. Select the Enable single sign-on for administrators check box.
  4. Click Save.
  • Was this article helpful?