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Druva Documentation

inSync Cloud support and EOL policies

End-of-Life (EOL) Policy for inSync Client for Cloud 

Each release of the inSync Client for Cloud comes with new features and enhancements. Druva also releases patches and hotfixes for the inSync Client as and when required.

Druva recommends its customers to periodically upgrade the inSync Client installed on user devices to the latest version.

The following EOL policies are applicable to the inSync Client for Cloud:

  • End-of-Support (EOS): Druva ends all support for the inSync Client for Cloud versions that are more than 18 months old, and no patches are made available to customers. Auto upgrades will continue to work. 
  • End-of-Life (EOL): EOL for an inSync Client for Cloud version means an end to all technical assistance, auto-upgrades, and bug fixes for that version. The inSync Client for Cloud versions that are more than 24 months old may stop connecting to the inSync Cloud, and all backups and restores may be blocked. 

Druva supports only the last version of inSync Client compatible with Linux OS. The last version of inSync Client qualified with Linux OS is inSync Client v5.9.

Druva sends periodic reminders to its customers to ensure that they upgrade the inSync Client for Cloud to the latest version.
 

Latest inSync Client for Cloud

The following table displays the latest inSync Client for Cloud version and the revision number for each OS platform.

Release Version

 
Revision No. (Windows)
 
Revision No. (Mac)
 
Revision No. (Linux)

6.1.1

*inSync Client v6.1.1 is a patch release over v6.1.0.

r72937​​​​​​ r73217 r51251

Note:

  • Druva has not released new inSync Client for Linux with 6.1.0.
  • You can continue using the supported version of inSync Client 5.9 for Linux.

Customers can opt to upgrade the inSync Client for Cloud to the latest version by using either manual upgrade, bulk upgrade, or auto upgrade. For instructions on how to upgrade the inSync Client for Cloud, see Upgrade the inSync Client

For assistance, submit a request to Druva Support.

Supported inSync Client for Cloud versions 

The following table lists the inSync Client for Cloud versions that Druva supports with inSync Cloud.

Release Version
 
Revision No. (Windows)
 
Revision No. (Mac)

 
Revision No. (Linux)
 
EOS Date EOL Date
6.1.1 r72937 r73217 r51251

Note:

  • Druva has not released new inSync Client for Linux with 6.1.1.
  • You can continue using the supported version of inSync Client 5.9 for Linux.
April 01, 2020 October 01, 2020
6.1.0
 
r69845 r69845
 
r51251

Note:

  • Druva has not released new inSync Client for Linux with 6.1.0.
  • You can continue using the supported version of inSync Client 5.9 for Linux.
February 01, 2020 August 01, 2020
6.0.1 r66660 r66660 r51251

Note:

  • Druva has not released new inSync Client for Linux with 6.0.1.
  • You can continue using the supported version of inSync Client 5.9 for Linux.
November 01, 2019 May 01, 2020
5.9.5 r60564 r58373

r51251

Note:

  • Druva has not released new inSync Client for Linux with 5.9.5.
  • You can continue using the supported version of inSync Client 5.9 for Linux.
January 01, 2019 June 01, 2019
5.9 - - r51251 July 01, 2018 -

Unsupported inSync Client versions

The following table lists the inSync Client versions for which support has been discontinued.

Release No. Revision No. (Windows) Revision No. (Mac) Revision No. (Linux) EOL Date
5.9 r51251 r51251 - December 01, 2018
5.8 r44506 r44798 - August 01, 2017
5.7 r40852 r40851 - June 01, 2017
5.6 r37902 r37901 - February 01, 2017
5.5 r34036 r33963 r33966 September 01, 2016
5.4.2 r31693 r31790 - June 01, 2016
5.4.1 r29258 r29361 r26044 February 01, 2016
5.4 r28251, r27380, r26924, r26043, r25819 r28250, r26923, r26042, r25748 r26044 August 01, 2015
5.3.1 r23138, r22614 r23137, r22613 - April 01, 2015
5.3 r21115 r21508, r21113 r21121 January 01, 2015 

EOL policy for inSync CloudCache Server

Each release of inSync CloudCache Server comes with new features and enhancements. Druva also releases patches and hotfixes for inSync CloudCache as and when required.

Per Druva's end-of-life (EOL) policy, Druva supports the last two versions of CloudCache.

EOL for an inSync Cloud Cache version means an end to all technical assistance, auto-upgrades, and bug-fixes for that version. Druva recommends that you periodically upgrade inSync CloudCache to the latest version.

The following table lists the supported versions

Release No. Revision No.
5.8 r42608
5.4.2 r31749

Unsupported inSync CloudCache Server versions

The following table lists the inSync CloudCache Server versions for which support has been discontinued.

Release No. Revision No.
5.4.1 r26924

EOL policy for inSync Connector

Each release of inSync Connector comes with new features and enhancements. Druva also releases patches and hotfixes for inSync Connector as and when required.

Per Druva's end-of-life (EOL) policy, Druva supports the last two versions of inSync Connector.

EOL for a inSync Connector version means an end to all technical assistance, auto-upgrades, and bug-fixes for that version. Druva recommends that you periodically upgrade the inSync Connector to the latest version.

The following table lists the supported versions

Release No. Revision No.
5.8 r42608
5.4.2 r31693

Unsupported inSync Connector versions

The following table lists the inSync Connector versions for which support has been discontinued.

Release No. Revision No.
5.4 r25819

EOL policy for inSync mobile app

Each release of the inSync mobile app comes with new features and enhancements. Druva also releases patches and hotfixes for the inSync mobile apps as and when required.

Per Druva's end-of-life (EOL) policy, Druva supports the last three major versions on iOS and Android. Druva also supports Windows Phone 8.x on the Windows Phone platform.

EOL for an inSync mobile platform means an end to all technical assistance, auto-upgrades, and bug-fixes for that version. We recommend that you periodically upgrade your mobile device OS to the latest version.